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Case Management Nurse

Blue Cross Blue Shield of Kansas

Topeka, Kansas

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JOB DETAILS
SKILLS
Analysis Skills, Behavioral Health, Case Management, Certified Case Manager (CCM), Clinical Nursing, Clinical Support, Communication Skills, Content Management Systems (CMS), Cost Effectiveness Analysis, Cross-Functional, Dental Insurance, Documentation, Establish Priorities, Fitness, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare Customer Service, Healthcare Providers, Healthcare Reimbursement, Incentive Programs, Legal, Maintain Compliance, Managed Care, Negotiation Skills, Nursing, Onboarding, Operational Audit, Provider Relations, Quality Metrics, Quality of Care, Registered Nurse (RN), Regulations, Regulatory Compliance, Sales, Team Player, Time Management, Training Program, Training/Teaching, Treatment Plan, Utilization Review Accreditation Commission (URAC), Vision Plan
LOCATION
Topeka, Kansas
POSTED
5 days ago
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?
  • Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
  • FamilyComes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire
  • Professional Growth Opportunities: Advance your career with ongoing training and development programs.
  • Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.
  • Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.
  • Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks
  • Base compensation is only one component of your competitive Total Rewards package
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 401(k) plan matching up to 5%
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

Job Summary

The Case Management Nurse is primarily and independently responsible for the day-to-day operations of reviewing, processing, and communicating with members and providers involved in case management activities which may include determining appropriateness and cost effectiveness of care in light of quality-of-care objectives. This position serves as primary negotiator with medical providers/vendors regarding reimbursement and provider write off of services involved in specific managed care cases. Also carries primary responsibility for pre- and post-case management claim payment. Provide backup support for precert activities. Responsible for performing all activities within State, URAC, HIPAA, DOL, CMS, and MTM goals or guidelines.

"This position is eligible to work hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."

What you'll do
  • Perform case management in compliance with URAC standards, CMS regulations, Kansas Nurse Practice Act, CMSA Standards of Practice, and CCMC guidelines, ensuring accurate documentation, activity monitoring, and audit reporting.
  • Coordinate and communicate case management inquiries across departments, including medical directors, customer service, claims, sales, provider relations, behavioral health vendors, and legal counsel.
  • Develop, implement, and monitor cost-effective treatment plans that meet patient needs and quality standards, coordinating care across multiple providers and care settings, and negotiating reimbursement when appropriate.
  • Provide clinical support for precertification, case management, and alternative care activities for commercial business lines.
  • Deliver onboarding, training, and guidance to new team members, and participate in multidisciplinary case management decision meetings involving patients, providers, caregivers, and facility representatives.
  • Maintain an appropriate caseload, ensuring timely documentation, follow-up, and continuous evaluation of care plans for effectiveness.

What you need

Knowledge/Skills/Abilities
  • Ability to communicate effectively, verbally, in writing and via telephone regarding sensitive and confidential issues and maintain a positive professional image.
  • Ability to assess, analyze, plan, and evaluate situations.
  • Ability to self-direct, make independent decisions, and prioritize daily activities.
  • Ability to handle sensitive situations in a positive, professional manner.
  • Must be comfortable discussing reimbursement/financial arrangements.
  • Schedule could require alternative work hours, which may include evenings, weekends, and availability of 365 days per year.

Education and Experience

Non-Certified
  • Registered nurse with minimum three to five years clinical nursing experience, acute medical/surgical preferred, Bachelor of Science in Nursing (BSN) preferred.
  • Must have a current, active, and unrestricted Kansas RN License
  • Must become CCM certified within two years

About the Company

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Blue Cross Blue Shield of Kansas