First Step House is Hiring a Lead Case Manager!36-hour work week | Flexible hours | Salt Lake City, Utah$60,000–$65,000 annuallyWe're looking for a Lead Case Manager to join our supportive housing team at The Point. In this role, you'll provide leadership, supervision, and support to case managers while helping ensure our residents receive high-quality, person-centered services.You'll work closely with case managers, housing partners, and community providers across several supportive housing communities, including The Point Airport, Howick, Birkhill Lofts, Richmond Flats, and Fire Clay.Tired of working 40+ hours per week?! Join our team and enjoy a standardized 36-hour work week!Our Full-Time Benefits Include:36-hour work week to support a healthy work-life balanceFlexible Monday–Friday scheduleRobust paid time off program with enhanced benefits as you grow with us15 paid holidays annually, including your birthday401(k) employer matchingOpportunity for annual merit increases and bonusesMedical, dental, vision, and life insuranceWhat You'll DoLead, train, supervise, and support a team of case managersProvide guidance and mentorship to help staff succeedCoordinate services and collaborate with housing and community partnersHelp manage caseloads and ensure residents receive consistent supportMonitor case management documentation and quality of servicesSupport program development, implementation, and ongoing improvementAssist with grant reporting, budgets, and program requirementsProvide direct case management coverage when neededHelp resolve concerns between residents, case managers, and partner organizationsMaintain accurate documentation and information in UHMIS and other required systemsEnsure services and documentation follow applicable program, legal, and ethical requirementsParticipate in staff meetings, trainings, and other organizational activitiesWhat We're Looking ForExperience in case management preferredExperience working in housing or supportive housing preferredBachelor's degree in social work or a related field preferredExperience working with individuals experiencing substance use or mental health challenges preferredStrong communication, organization, and leadership skillsA genuine interest in supporting people as they work toward stability and recoveryIf you're looking for a leadership role where you can support both clients and the team serving them, we'd love to hear from you!For more information about our non-profit organization, you can visit our website at www.firststephouse.orgFor more details on testimonials, simply follow the link below and scroll to the bottom. https://firststephouse.org/employment-opportunities/All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
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