Case Aide - Head Start (Grant Funded)

Case Aide - Head Start (Grant Funded)

Salary

$18.23 Hourly

Location

1227 BRADY SAN ANTONIO,TX 78207, TX

Job Type

4A Full-Time

Job Number

2026-01302

Department

Department of Human Services

Opening Date

08/26/2026

Closing Date

9/9/2026 11:59 PM Central

Grant Funded

Yes

FLSA Status

Non-Exempt

• Description
• Benefits
• Questions

Job Summary

Under general direction, is responsible for assisting with the simpler aspects of cases. Working conditions are primarily inside an office environment but may be required to work outside in all types of weather conditions for extended periods of time and occasional exposure to hazardous materials, bodily fluids, infectious diseases and unfavorable fumes, vapors and odors. Exercises no supervision.

This position is a "grant funded" position, therefore unclassified and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location

San Antonio Head Start - 1227 Brady Blvd, San Antonio, TX (78207)

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

• Makes and takes referrals from different agencies and the general public.
• Makes presentations to community groups explaining assistance program and may participate in health fairs, meetings and community board activities.
• Coordinates and conducts special events including conducting outreach presentations to community groups explaining assistance program and may participate in health fairs, meetings, and community board activities.
• Completes applications for families in the service area to include follow ups with families on incomplete applications and missing documents; completes and submits reports.
• Answers phones and provides information about programs and performs brief intakes; provides parents with guidance, or assistance in completing School District registration; and assists with attendance monitoring and may conduct home visits for follow up on applications.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
• Three (3) years of experience with a social service agency or promoting a health program.
• This position requires a valid Class "C" Texas Drivers License OR valid drivers license from another state with the ability to obtain a valid Texas Drivers License within 30 days of becoming a Texas resident.

Preferred Qualifications

• Excellent Customer Service.
• Proficient in Microsoft Office and Data Management Systems.
• Bilingual in Spanish.

Applicant Information

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge, Skills, and Abilities

• Knowledge of City, State, Federal, and private programs.
• Knowledge of basic mathematics skills.
• Knowledge of available resources for referrals to clients.
• Knowledge of basic interviewing skills.
• Knowledge of counseling skills.
• Skill in utilizing office equipment, a personal computer and associated software programs.
• Ability to communicate clearly and effectively.
• Ability to record information accurately.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to perform all the physical requirements of the position, with or without accommodations.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SAR2W) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

Do you have a valid Drivers License?

• Yes
• No

05

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

06

How many years of experience do you have with a social service agency or promoting a health program?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years +

07

How would you rate your ability to speak English?

• Beginner
• Intermediate
• Advanced
• Fluent
• None of the above

08

How would you rate your ability to speak Spanish?

• Beginner
• Intermediate
• Advanced
• Fluent
• None of the above

09

Are you a current or former Head Start parent?

• Yes
• No

10

How many years of experience do you have with electronic files?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

11

How many years of experience do you have working with Data Management Systems?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

12

Select any of the following Microsoft Office applications that you have professional experience with.

• Word
• Excel
• Access
• PowerPoint
• Publisher
• Visio
• Teams
• Outlook
• None of the above

13

Select any of the following items you have at least 1 year of experience:

• Customer Service
• Data entry
• Mailouts
• Preparing packets
• Answering large volume of phone calls
• Responding to large volume of phone calls
• Compiling Reports
• Personal Computers
• Microsoft Office Applications
• None of the above

14

Describe your customer service skills. How do you build and maintain customer relations and satisfaction? When and where did you gain these skills? If you do not have experience, answer "n/a".

15

Describe your ability to multi-task in a fast-paced workplace environment. If you do not have experience, answer "n/a".

16

The starting pay rate for this position is $18.23 hourly. Are you willing to accept the base pay for this position?

• Yes
• No

17

I acknowledge this position is Grant Funded. (Positions that are "grant funded" are unclassified and have no disciplinary appeal rights to the Municipal Civil Service Commission and are likewise subject to at-will employment status and can be terminated at any time for any reason.)

• I acknowledge

18

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx