About the Role: As a Carrier Account Representative, your primary responsibility will be to support our Customer Account Executives by servicing our customers' transportation needs and driving revenue.
If you're detail-oriented, organized, hardworking, and want to be rewarded for Making It Happen, then come join the Freight Wizards Team by applying today for the Carrier Account Representative role.
What’s in it for you:
- Competitive base salary with uncapped commission opportunity.
- Work in the heart of Chicago, surrounded by restaurants and social activities for every day of the week.
- Paid training (if necessary). Your success is our success, and we want to do whatever it takes to help you succeed.
- Opportunities for internal promotions into various leadership roles.
What you’ll be doing:
- Communicate with Customer Account Executives to help service, build, and grow their book of business.
- Help manage and grow an established book of business by assisting with quoting, negotiating, selling, and resolving issues to ensure on-time pickup and delivery of each shipment.
- Address any internal matters related to the daily activities of the book of business, such as potential claims, service failures, and accounting responsibilities as needed.
What you need:
- College degree preferred, but not required.
- 1 year of experience preferred, but not required.
- The determination to work harder than anyone you know.
- Excellent communication skills.
- Strong problem-solving skills, with the ability to address conflict directly and professionally.
- Ability to work with the latest technologies.
- A strong obsession with great customer service.
Where you’ll be: Chicago, IL
Job Type: Full-time
Schedule:
- 8-hour shifts
- Day shift
- Monday to Friday
- Rotating weekends
Work Location: In-person
Freight Wizards is a 3PL Freight Brokerage that aims to connect our Customers with qualified Carriers to service their Freight Transportation needs across North America. We MAKE IT HAPPEN because of our Training, Ethical Expectations, Accessibility 24/7/365, and Hard Work as a means to providing the best-in-class transportation services to our customers.