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Career Pathways Program Mgr

Trilogy Health Services

  • Louisville, Kentucky
  • 3 days ago
  • Full-time

Highlights

WHAT WE'RE LOOKING FOR: The Career Pathways Program Manager supports Trilogy's internal Career Pathway programs by designing, coordinating, and improving employee development pathways that help team members build skills and advance their careers. This role manages day-to-day program operations, curriculum coordination, learning technology processes, communications, reporting, and program administration to ensure programs run effectively and deliver a positive employee experience.

Numbers & Facts

LocationLouisville, Kentucky
Job TypeFull-time
IndustryHealthcare Services
Company Size10,000 employees or more
Year Founded1997
Websitehttp://trilogyhs.com/

Description

JOIN TEAM TRILOGY:

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

WHAT WE'RE LOOKING FOR:

The Career Pathways Program Manager supports Trilogy's internal Career Pathway programs by designing, coordinating, and improving employee development pathways that help team members build skills and advance their careers. This role manages day-to-day program operations, curriculum coordination, learning technology processes, communications, reporting, and program administration to ensure programs run effectively and deliver a positive employee experience. The Program Manager partners with Operations, Clinical, Employee Experience, Learning Technology, and People Operations teams to implement pathway programs, monitor outcomes, and identify opportunities for improvement. This role also helps evaluate and launch new pathway offerings that support employee growth, workforce development, and evolving business needs.

  • Manages Trilogy's internal Career Pathways, ensuring an effective, scalable, and employee-centered learning experience.
  • Coordinates day-to-day program operations, including enrollment, progression tracking, credentialing, completion processes, documentation, and learner support.
  • Develops, maintains, and enhances Career Pathway frameworks, learning pathways, competency models, and participant requirements.
  • Partners with Operations, Clinical, Employee Experience, Learning Technology, and People Operations teams to design, develop, implement, maintain, and evaluate curriculum and content related to the Career Pathways programming.
  • Identifies opportunities to expand or enhance pathway offerings based on workforce needs, professional development priorities, skill gaps, and business objectives.
  • Ensures Pathway programs content, and materials remain accurate, consistent, and aligned with organizational goals.
  • Coordinates employee engagement activities throughout the Pathway journey, including onboarding, communications, recognition, and graduation experiences.
  • Administers learning technology processes supporting Pathway programs, including learner assignments, competency tracking, digital credentials, reporting, and workflow enhancements.
  • Develops and delivers communications and promotional materials to drive awareness, participation, and program adoption.
  • Monitors program performance, analyzes participation and outcome data, gathers learner feedback, and implements continuous improvements.
  • Troubleshoots and resolves program, learner, system, and process issues to support a positive participant experience and successful program outcomes.
  • Maintains program documentation, procedures, and reporting to support operational effectiveness and stakeholder visibility.
  • Other duties as assigned.

Travel:  Yes: Minimally, as required (Typically less than 10%)

 

Qualifications

  • Bachelor Degree
  • 3-5 years of experience
WHERE YOU'LL WORK : Location: US-KY-Louisville LET'S TALK ABOUT BENEFITS:
  • Competitive salaries and weekly pay
  • 401(k) Company Match
  • Mental Health Support Program
  • Student Loan Repayment and Tuition Reimbursement
  • Health, vision, dental & life insurance kick in on the first of the month after your start date
  • First time homebuyers’ program
  • HSA/FSA
  • And so much more!
LIFE AT TRILOGY:

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.

Six months of training, orientation and fun!

 

We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

APPLY NOW:

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

About Company

Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.

At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.” Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.

The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.

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