Job Description:
Salary: $50,000/year
Our efforts in Michigan have been consistently recognized!
Recent Awards:
Michigan Top Workplaces - 2015-2025
Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!)
Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)
Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
Scope of Position
- To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
- Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving.
- This position requires an organized individual who can efficiently handle several responsibilities simultaneously.
Essential Functions
- Provide consistent and comprehensive case management, coaching and follow-up
- Provide individualized assessment of work, family and personal development needs and opportunities
- Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
- Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
- Monitor participant's activities to meet the state's Work Participation Rate (WPR) requirements
- Create activity plans that adhere to program policies and satisfy participation requirements
- Adhere to program policies and procedures
- Conduct regular contacts/meetings with participants and document all participant contacts and activities in case notes
- Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
- Provide referrals to appropriate community service or social service agencies when needed
- Assist in the preparation of project reports as needed (participation, placement, etc.)
- Ensure that participant documentation is complete, accurate, and valid
- Communicate and share information with partner agencies
- Develop articles that celebrate participant success stories
Education and Experience Requirements
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- College Degree or equivalent experience required
- Workforce Development experience preferred
- Customer Service experience preferred
- A working knowledge of MS Office
- Staff providing career coaching must obtain the Career Development Facilitator (CDF) certificate within one year of hire
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.