Career Coach

POSITION TITLE: Career Coach

LOCATION: Corbin, KY

STATUS: Full Time, Salary, Exempt

PROGRAM: Recovery Reintegration Program

REPORTS TO: Senior Program Manager

INTRODUCTION:

Volunteers of America Mid-States (VOA) is a nonprofit organization serving four states, dedicated to creating positive change through a ministry of service. We support families, veterans, and seniors with housing, provide care for individuals with developmental disabilities, promote restorative justice, and offer free HIV testing and education.

Since 1896, our mission has been carried forward by passionate, purpose-driven professionals. At VOA, we value flexibility, teamwork, and a supportive culture where employees can grow and make a real impact.

About the Role

The Career Coach provides comprehensive workforce development and case management services to individuals participating in VOA workforce programs. This position is responsible for guiding participants through every stage of the employment process, including career planning, workforce readiness, job placement, retention, and career advancement. The Career Coach works collaboratively with employers, community partners, and internal staff to ensure participants receive the support, resources, and services needed to achieve sustainable employment and self-sufficiency. This position requires strong professional judgment, relationship-building skills, and the ability to maintain compliance with grant requirements, documentation standards, and organizational policies.

What You'll Need

Bachelor''s degree in Human Services, Social Work, Business, Education, Workforce Development, Counseling, or a related field preferred. Equivalent education and experience may be considered. Minimum one year of experience in workforce development, employment services, case management, vocational rehabilitation, behavioral health, recovery support, or a related field preferred. Experience working with individuals facing barriers to employment is strongly preferred.

Responsibilities

• Conduct outreach and recruitment activities to identify and enroll eligible participants.
• Develop individualized employment and service plans that support participant goals and program outcomes.
• Provide career coaching, employment counseling, and workforce readiness training.
• Assist participants with career exploration, job search strategies, resume development, interview preparation, and employment applications.
• Coordinate supportive services and community resources to address barriers to employment.
• Build and maintain relationships with employers and community partners to identify job opportunities and support participant success.
• Coordinate participant interviews, employment placements, and follow-up activities.
• Monitor participant progress, maintain regular contact, and update service plans as needed.
• Complete required case notes, participant documentation, and database entries in a timely and accurate manner.
• Ensure compliance with organizational, contractual, grant, and regulatory requirements.
• Track participant outcomes and performance measures
• Maintain participant confidentiality and professional boundaries.
• Participate in staff meetings, trainings, outreach activities, quality assurance efforts, and special projects.
• Represent VOA professionally with employers, community agencies, workforce partners, and stakeholders.

BENEFITS:

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness

Employee Assistance Plans (EAP)

Health and Wellness Program

Medical Coverage

Dental Coverage

Vision Coverage

Flexible Spending Account

Health Spending Account

Short Term Disability

MetLife Legal Plans

Financial Wellbeing

Competitive Compensation Packages

Life Insurance (company paid)

403b retirement plan with company fund matching

Employee discounts

• Loan forgiveness options through federal programs

(National Health Corp & Public Service Loan Forgiveness)

• All company paid benefits and paid time off effective day one

Work Culture

Commitment Committee

Justice Committee

Integrity Committee

Compassion Committee

Retention Committee

Training & Development

VOA LEAD Program- Leadership Development Program

VOA University - Staff Development

VOA Academy - Clinical Training and Development

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.