Care Team Manager

Suncoast Hospice, a part of Empath Health is seeking a Care Team Manager (RN) to join our team. The Care Team Manager is an integral component of the leadership team at Suncoast Hospice.

Since 1977, Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health, we help those living with advanced illness find comfort, dignity, and meaning, while supporting their families and caregivers with guidance and care every step of the way.

What youll Do

• Promotes and models the organization's vision, mission, and values, making decisions and implements strategies that are aligned with the organization's business goals and objectives, industry trends, and external forces.
• Develops and executes goals and strategic plans for own area of responsibility and the broader organization to achieve exceptional results.
• Leads/manages a diverse clinical and non-clinical staff (nurses, home health aides, etc.). Attracts, develops, and retains a diverse, high performing team. This includes assessing the performance of each staff member and coaching/counseling appropriately, as well as completing formal performance evaluations.
• Oversees staff and makes sound decisions with the care of our patients/clients in mind. This includes developing and implementing best practices to enhance the patient/client experience.
• Seek and respond to feedback from internal/external customers to improve overall service and patient care. This includes managing service recovery efforts in a thorough and timely manner.
• Develops and executes audit process to ensure regulatory and accreditation requirements are met.
• Analyzes financial metrics and implements strategies to appropriately guide business decisions in order to meet or exceed goals.

Why Join Empath Health?

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What Youll Need

• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; Masters degree preferred; or equivalent combination of education and experience.
• Two years Hospice experience with at least two years of supervisory management experience preferred.
• Seven to ten total years experience as an RN preferred.
• Valid Florida State Driver's License This is only required if colleague chooses driving herself/himself as mode of transportation when reassigned to work at another facility. This is not a requirement if the colleague chooses an alternative means of transportation when reassigned to another facility based on business needs. Regardless of the mode chosen, both are at the colleague's own expense, with the exception of mileage reimbursement eligibility when traveling between facilities while on company time.
• Certifications: Valid CPR certification from the American Red Cross or American Heart Association; Current certifications as applicable to their professional discipline.

What Youll Find at Empath Health

Unified in empathy, we serve our communities through extraordinary Full Life Care for All.

Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.

Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.

At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.