Care Team Coordinator | Home Care

You’ll support the operations team by keeping caregiver schedules covered, introducing caregivers to new clients, checking in on care quality, and making sure clients and their families feel supported. If you’re organized, great on the phone and care about making sure seniors get the help they need, this role lets you make a difference every single day.

Care Team Coordinator | Home Care

Location: Tampa Bay Area, FL
Type: Temp-to-Hire, Full-Time
Pay: Competitive.  
About the Role

Are you the calm in the storm when a shift falls through at the last minute? If you’re organized, great on the phone and care about making sure seniors get the help they need, this role lets you make a difference every single day.
TempExperts is partnering with an established in-home senior care company in the Tampa Bay area to hire a Care Team Coordinator. You’ll support the operations team by keeping caregiver schedules covered, introducing caregivers to new clients, checking in on care quality, and making sure clients and their families feel supported.

Why You’ll Love It

• Temp-to-hire: A real path to a permanent role
• Meaningful work: Help seniors in your community get consistent, quality care at home
• Variety: Split your time between the office, the phone and client visits in the community
• Room to grow: Learn the home care business from the inside, with exposure to scheduling, training and operations
• Supportive team: Colleagues who rely on your problem-solving every day

What You’ll Be Doing

• Cover open shifts and handle last-minute callouts and no-shows during the workday
• Introduce caregivers to clients and join first visits with new clients
• Conduct routine site checks to make sure care plans are followed, policies are met and clients and families are happy
• Help schedule caregivers and solve conflicts and emergencies as they come up
• Keep clients and families updated on caregiver or schedule changes ahead of time
• Review daily care logs to make sure caregivers are following the care plan
• Help with on-site caregiver training, such as Hoyer lift use and blood pressure checks
• Keep caregiver files current, including tracking license and insurance expirations
• Assist with background checks, new hire orientation and caregiver training
• Take part in an after-hours on-call rotation, which includes some weekends and holidays

What You Bring

• 1 year of related work experience (strongly preferred)
• Home care or healthcare industry experience (preferred)
• Excellent organization, attention to detail and the ability to prioritize as things change
• Excellent phone and follow-up skills with clients, families and prospects
• A proactive, problem-solving mindset
• Proficiency in Microsoft Word, Excel, Outlook and web-based tools
• The ability to pick up new software quickly
• Comfort working both independently and as part of a team

 
Ready to help seniors get the care they deserve? Apply today, or reach out to TempExperts directly to learn more.

TempExperts is an Equal Opportunity Employer.