Care Manager - Substance Use Disorder

Job Summary/Objective: 

Care Managers are responsible for providing goal-oriented and individualized services and support, maintaining record compliance, participating in competency improvement activities, receiving training, and performing other duties as required.  

Essential Duties and Functions: 

• Coordinate person centered plans for assigned customers; including arranging for meeting times and completion of the treatment plan and accompanying documents (i.e. crisis plans, advance directives, ASAM). 

• Provide face to face treatment, as outlined within treatment plan, including core competencies of Case Management: assessment, planning, linking, coordinating, and monitoring. 

• Provide services using resiliency, recovery focused, and evidence-based treatment. Services are provided in a trauma-informed process. 

• Provide, coordinate and advocate for specialty populations (women’s specialty services, pregnant women). 

• Coordinate and monitor community-based living arrangements (sober housing, supported independent living, etc.) for designated customers. 

• Documentation is completed timely, strengths based, utilizes recovery methods and measures customer progress and satisfaction with services. 

• Completion of SUD TEDS data at designated intervals, per SWMBH/MDHHS requirements. 

• Complete ASAM assessments at designated intervals per SWMBH requirements. 

• Act as liaison to detox, inpatient and/or residential facilities to promote appropriate treatment and discharge planning. 

• Coordinate care with other external organizations as clinically necessary (treatment courts, MDHHS, courts, law enforcement, social security, transportation, community resources, medical providers, etc.), including jail diversionary activities as appropriate. 

• Provide or arrange for crisis intervention services when needed, including inpatient referral. 

Qualifications: 

• Bachelor’s degree in a human services field. 

• One year specialized training or experience in working with substance use or co-occurring disorders. 

• Two years of experience within a medical setting or behavioral healthcare setting preferred. 

• One year of experience in working with youth experiencing a severe emotional disturbance preferred. 

• One year of computer experience – Word, Excel, and other electronic medical record software preferred. 

Benefits:

• Premium health and vision within 30 days of hire

• Company paid Health Reimbursement Account

• Company paid short and long-term disability

• Employee assistance program

• 401(K) match up to 5% after one year of service

• Social security alternative contributions

• Free YMCA membership

• Generous paid time off

• 14 paid holidays

• Continuing education reimbursement

• Licensure study materials and exam reimbursement

Trauma Informed System of Care:  

A trauma-informed approach to service delivery emphasizes physical and emotional safety, choice, empowerment, and trustworthiness for customers.  The impact of trauma is broad and touches many life domains.  Participation is mandatory for activities required for Summit Pointe to become a “Trauma Informed System of Care.” 

PCN #346