Care Manager (RN)

Job Title: Care Manager (RN)
Location: Remote (TX/FL)

Duration: 6 months (Possibility to extend or convert)

Schedule: Mon-Fri (9 - 5:30 PM EST)

Team Culture: Collaborative, patient-centered, and results-driven, with a focus on delivering high-quality care and continuous process improvement.

Surrounding Team & Key Projects: The team consists of nurse case managers, leaders, and subject matter experts dedicated to managing home infusion patients and ensuring the highest standard of care. Current key projects include preparing for the launch of a new platform, which requires updates to policies and work instructions, as well as conducting user acceptance testing (UAT).

Purpose of This Team: To provide comprehensive care coordination for home infusion patients, ensuring optimal outcomes through clinical data management, effective communication with providers, and adherence to best practices.

Reason for the Request: The additional Nurse Case Manager is needed to support the team s increasing workload, allowing regular staff, including leaders and subject matter experts, to focus on essential strategic initiatives such as UAT, policy rewrites, and preparation for the new platform launch.

Motivators for This Need: To maintain a high standard of patient care while ensuring the successful implementation of the new platform and enabling the team to contribute to broader organizational goals without compromising day-to-day operations.

Typical Day in the Role:

• Coordinate Home Infusion Nursing utilizing contracted Home Infusion Providers.
• Clinical data management and monitoring.
• Address home infusion patient needs.
• Address nursing agency patient-related concerns.
• Take inbound and make outbound calls.
• Work collaboratively with other departments and the physician s office to ensure best patient outcomes.
• Manage emails, messages, and trainings daily.
• Participate in trainings and meetings as needed.
• Manage assigned worklist as well as pended worklist to make patient outreach providing clinical intervention.
• Report patient adverse events as necessary.

Performance expectations/metrics for this individual and their team:

• Must be able to manage daily tasks in a timely manner with a high quality of work.
• Goals will be given to the candidate to help them work towards the department s expectations for success.

Required:

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• Years of experience required: 2+ years of clinical nursing experience in a clinical, acute care, community, or home health setting.
• Home infusion experience with knowledge of home infusion processes, care coordination, and patient education.
• Less than 2 years of direct clinical nursing experience.
• Lack of home infusion or care coordination experience.
• Inability to manage multiple patient cases simultaneously in a fast-paced setting.
• Additional qualities to look for: Proficient Time Management Skills

Top 3 must-have hard skills:

• Proficient Clinical Assessment and Critical Thinking Skills
• Proficient Technology Skills (EHR Navigation, Microsoft Office Suite)
• Proficient Time Management Skills