The care manager is responsible for coordinating and managing non-medical home care services to ensure clients receive exceptional, compassionate, and reliable care. This position serves as the primary point of contact for clients, families, caseworkers, and caregivers by coordinating schedules, maintaining care plans, addressing service concerns, and supporting daily agency operations. The care manager plays a vital role in promoting client satisfaction, caregiver engagement, and operational excellence.
Requirements
Required Skills
- Client service and relationship management
- Caregiver scheduling and workforce coordination
- Problem-solving and conflict resolution
- Strong organizational and time management skills with an attention to detail
- Excellent verbal and written communication
- Multitasking and prioritization
- Professionalism and confidentiality
- Team collaboration
Physical Requirements
- Ability to travel locally to client homes for assessments and quality assurance visits.
- Ability to sit, stand, walk, and use standard office equipment.
- Occasionally lift up to 50 pounds.
Benefits
- Flexible Schedule, start part time and grow into full time
- Competitive Pay
- Growth Opportunities