Care Manager - Access & Intake

Howard Center

South Burlington, Vermont

JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Best Practices, Case Management, Childcare, Community Providers, Crisis Intervention, Customer Relations, Customer Support/Service, Developmental Disabilities, Diversity, Driver's License, Employee Assistance Plan, Fitness, Healthcare Providers, Identify Issues, Insurance, Lead Management, Organizational Skills, Psychiatry and Mental Health, Psychology, Service Delivery, Social Work, Telehealth, Vision Plan
LOCATION
South Burlington, Vermont
POSTED
30+ days ago

Click the link below to learn how Howard Center helps change lives:

https://www.youtube.com/watch?v=9Wchi-A_Ks0

 

Care Manager - Access and Intake

Seeking an organized and independent thinker who takes initiative to meet client needs. This position is situated in Intake - the “front door” of Howard Center, assisting clients at first contact and works with clients from 6 months to a year.  In this position you will be a part of an enthusiastic team that will work to get services and provide support to clients while providing the best customer service. Grow your knowledge of services in the Chittenden County area and best practices as you are trained to work across all client populations regardless of age or diagnosis.

*All applicants must submit a cover letter to apply for this position. 

Responsibilities:

  • Establish professional relationships with clients and families assigned to caseload
  • Provides case management to children, youth, and adults with a variety of diagnoses
  • Meet with clients in homes, community, office, and by phone and telehealth
  • Provides brief treatment (crisis stabilization, supportive counseling, skill building)
  • Make referrals according to client needs
  • Support clients to apply for community resources and public benefits
  • Work closely with our Cultural Liaison Team
  • Coordinate and participate in team meetings with schools, medical, and community providers

Requirements:

  • A minimum of one year of experience working in Human Services, particularly in mental health, Social Work, Psychology, substance use, or developmental disability field
  • Knowledge of community resources, public benefits, diverse populations, crisis intervention/de-escalation, and/or lived experience
  • Driver's license and use of a personal vehicle

Structure:

  • Full time
  • AFSCME Union (dues will apply) 
  • Starting at $23.68/ hour
  • We offer a competitive salary commensurate to experience

Benefits:

  • Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
  • Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
  • Two Dental options 
  • Vision Insurance
  • Employer 401(k) contributions
  • Employer Paid Life, AD&D, Short Term and Long Term insurance
  • Medical & Childcare Flexible Spending Account
  • Childcare Stipend
  • Employee Assistance Program
  • Employee referral program with financial payment
  • Discounted online undergraduate/graduate courses through Champlain College truED
  • Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
  • Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
  • Employee referral and sign on bonus is subject to Howard Center policy

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.

About the Company

H

Howard Center

Situated alongside Lake Champlain, we are the largest private non-profit human services organization in the State of Vermont.   Since 1865, Howard Center has been helping people and communities thrive by providing supports and services to address mental health, substance use, and developmental needs.  Today, we employ 1,600 staff providing services in 60 locations serving more than 16,000 community members annually.

Through our competitive and award-winning benefits, work-life balance and equal opportunity employment, we build teams of dedicated, passionate individuals who embrace our mission and are committed to making a lasting contribution to the lives of the people we serve. 

The world around us continues to change every day.  At Howard Center, we believe it is vital to face new and unanticipated obstacles with all of our voices.  We welcome applicants of all racial and ethnic backgrounds, identities and expressions, religious beliefs, disabilities, age groups, lived experiences and perspectives.  In order to provide the best care for our clients, our aim is for our staff to be a reflection of the community we serve.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1865
WEBSITE
https://www.howardcenter.org