Care Coordinator

The Care Coordinator will assist high risk, complex clients to access needed health services and complementary social services. The Care Coordinator will coordinate services and community support to achieve improved health outcomes for clients.

Hourly Range: $30.77-36.71 DOE

Duties and Responsibilities:

• Review daily referrals; meet with clients in order to obtain program consent and review client's care plan, medical follow-up and psychosocial needs.
• Initiates contact and establishes a working relationship with patients for the purpose of providing assistance with attaining needed health and social services.
• Assist client in establishing individualized health goals, identifying potential problems/barriers; provide health education resources. Provide advocacy for client and monitor client's progress. Coordinate logistics for health goal adherence.
• Assist in timely scheduling of primary care and other medical appointments to support client health. May attend appointments with clients.
• Assess client needs and provide information and referrals to identified resources and other services such i.e. shelter, food, clothing, and drug and alcohol treatment programs.
• Link individuals to application assistance for health coverage programs. Perform client benefit enrollment in areas where certified/ approved.
• Acts as a liaison between community -based organizations and the patients.
• Maintain good working relationship with community health partners by working as a liaison with other agencies and the community.
• Assist in coordinating and organizing resources for the patients stored on site : including but not limited to food, clothing health education materials.
• Document all clinical support tasks to meet grant requirements which may include data entry.
• Participate in quality assurance activities to monitor and improve client service quality.
• Reviews hospital inpatient and ER reports for program participants, and the organization.
• Follows all SRCH policies and procedures, follows partner agency policies as applicable.
• Assist in locating clients in support of outreach function.
• Care Coordinators who are Medical Assistants per programmatic needs, may perform vital signs, CLIA waived tests, and administer Immunizations per SRCH policies and procedures.
• Participate in on-going training and reviews.
• Other duties as assigned.