Care Coordinator I/II/III - RICH Clinic *SIGN-ON BONUS ELIGIBLE*

Richmond Behavioral Health has a full-time position available for a Care Coordinator at our RICH Clinic location to perform intermediate professional work assessing client needs, developing, implementing and monitoring service delivery and assistance plans, coordinating and monitoring services with other agencies, counseling and assisting clients, maintaining records and files, preparing reports, and related work as apparent or assigned. Work is performed under the supervision of the Care Coordination Program Supervisor.

Job Duties:

• Monitors healthcare utilization of agency clients and supports case management and medical staff in linking clients to appropriate care.
• Identifies and addresses health-related social needs by coordinating appropriate interventions and resources to reduce barriers to care, support patient engagement, and help prevent avoidable or unnecessary hospitalizations.
• Collaborates with client and team members to support care plan and deliver services that aim to improve health outcomes; consults with health care providers to coordinate care.
• Reception of information on clients or potential clients coming from local hospital, court, school, and/or jail systems, and subsequent warm hand-off to RBHA assessment and/or case manager.
• Makes referrals and linkages to appropriate agencies for services; coordinates client services and treamtent with multiple service providers and agencies.
• Evaluates the quality of services provided and changes in client’s condition and counsels clients as necessary; compiles and analyzes data; identifies and works to resolve problems.
• Provides motivational counseling to clients to facilitate/improve engagement in services that support recovery.
• Serves as liaison to public agencies and provides information regarding Authority programs and services.
• Attends inter-disciplinary team meetings to discuss decisions for client plan of care; provides or arranges transportation; assists with discharge planning.
• Provides crisis intervention and prevention services.
• Prepares a variety of reports; prepares and maintains client charts and other records.
• Attends meetings, staffings and conferences as they relate to client, staff and program needs.
• Assists in curriculum development and resource tools.
• Consistently meets or exceeds established monthly productivity targets by effectively managing responsibilities, coordinating services, and maintaining timely and accurate documentation.
• And other duties as assigned.