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Care Coordinator

Paving the Way Multi-Service Institute

  • 4 days ago

    Highlights

    Preferred Qualifications • 2–3 years of care coordination, case management, Community Support, family navigation, or behavioral health experience • Experience serving children, adolescents, adults, or families with behavioral health and social needs • Familiarity with DC behavioral health systems, MHRS, Medicaid, schools, community resources, and underserved communities Flexible work from home options available. Required Qualifications • Bachelor’s degree in social work, psychology, counseling, public health, human services, rehabilitation, sociology, or a related field • Strong communication, documentation, organization, engagement, and relationship-building skills • Ability to manage a caseload or referral portfolio and work independently in community settings .

    Numbers & Facts

    Location

    Description

    Responsive recruiter
    Benefits:
    • 401(k)
    • 401(k) matching
    • Company parties
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Flexible schedule
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Parental leave
    • Training & development
    • Vision insurance
    • Wellness resources
    Clinical Care Coordinator
    Help People Build Skills, Access Care, and Strengthen Independence
    At Paving the Way MSI, you will help consumers and families navigate behavioral health services, overcome barriers, and build skills for successful community living.
    Clinical Care Coordinators may work across MHRS, Free-Standing Outpatient Services, and other PTWMSI programs. Assignments may serve all ages, with an emphasis on children, adolescents, young adults, and families—particularly consumers under age 21. Duties vary by program, credentials, and the authorized Plan of Care.

    Why Team Members Choose PTWMS
    Meaningful Work Supporting Children and Families
    Opportunity to Improve Access to Behavioral Health Services
    Collaborative Team Environment
    Professional Development and Growth Opportunities
    Mission-Driven Organization Serving Diverse Communities
    Opportunity to Partner with Healthcare Providers and Community Organizations

    Health & Wellness Benefits
    Medical, Dental, and Vision Insurance
    Employee Assistance Program (EAP)
    Employer-Paid Life Insurance
    Flexible Spending Account (FSA) and Health Savings Account (HSA) Options
    Generous Paid Time Off

    Financial Benefits
    Competitive Salary
    401(k) Retirement Plan with Employer Match
    NHSC Loan Repayment Eligibility (Position Dependent)
    Pre-Tax Commuter Benefits

    What You'll Do
    You will provide person-centered, trauma-informed, recovery-focused Community Support, care coordination, family navigation, skill development, and resource linkage.

    • Provide authorized Community Support and skill-building interventions based on assessed needs, strengths, and recovery goals
    • Teach coping, communication, problem-solving, symptom-management, relationship, organization, and independent-living skills
    • Coordinate behavioral health, medical, educational, social, vocational, housing, victim, and community services
    • Help consumers and families navigate referrals, intake, eligibility, insurance requirements, scheduling, and service systems
    • Support treatment engagement, care transitions, discharge planning, and Plans of Care
    • Address barriers involving transportation, food, housing, utilities, technology, language access, and other social needs
    • Recognize changes in functioning or safety concerns and follow consultation, crisis, mandated-reporting, and emergency procedures
    • Collaborate with providers, schools, hospitals, caregivers, community partners, and treatment teams
    • Document services, consumer responses, progress, referrals, barriers, and next steps accurately and on time
    • Participate in supervision, training, chart review, utilization review, and quality improvement

    Essential Driving and Fieldwork
    Business driving and fieldwork are critical functions expected to account for at least 50% of the role. Travel may include homes, schools, healthcare settings, partner sites, and PTWMSI locations throughout DC.
    Employees must maintain a valid driver’s license, registration, insurance, an authorized vehicle, and driving eligibility. Consumer transportation is prohibited unless separately authorized.

    Required Qualifications
    • Bachelor’s degree in social work, psychology, counseling, public health, human services, rehabilitation, sociology, or a related field
    • Strong communication, documentation, organization, engagement, and relationship-building skills
    • Ability to manage a caseload or referral portfolio and work independently in community settings

    Preferred Qualifications
    • 2–3 years of care coordination, case management, Community Support, family navigation, or behavioral health experience
    • Experience serving children, adolescents, adults, or families with behavioral health and social needs
    • Familiarity with DC behavioral health systems, MHRS, Medicaid, schools, community resources, and underserved communities

    Flexible work from home options available.

    Compensation: $46,000.00 - $50,000.00 per year

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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