Administrative Skills, Billing, Cardiac Monitoring, Cardiology, Computer Programming, Customer Support/Service, Defibrillator, Documentation, Epic Systems, High School Diploma, Implants, International Classification of Diseases (ICD), Leadership, Medical Office, Medical Records, Operations Processes, Order Processing, Pacemaker, Patient Care, Patient Education, Patient Follow-up, Policy Development, Procedure Development, RMON, Treatment Plan
Job Requirements
Position Summary
Cardiac Device Specialist monitors all pacemaker patients either remotely or face to face visits. Coordinates with Murj to ensure all patient data is compliant. Communicates directly with cardiologists to determine best plan of care for patients.
Minimum Requirements
Education
Experience
- 2 years of customer service experience
License/Registration/Certifications
Preferred Requirements
Preferred Education
Preferred Experience
- 3-5 years medical office experience
Preferred License/Registration/Certifications
- HRS certificate, ATI certificate or BS degree
Core Job Responsibilities
- Responsible for performing interrogations, interpretation, and programming Pacemakers and Implantable Cardioverter Defibrillators (ICD)
- Uses device company sites to transfer patient data and completes reports for the physicians and patient medical record
- Uses device manufacturer programmers to interrogate and adjust devices under physician supervision
- Performs clinic and remote interrogations and device management according to established protocol under the supervision of a physician
- Recognizes, documents and reports basic abnormal findings to provider for appropriate assistance
- Prepares standardized remote reports for provider review and interpretation
- Educates patients and families regarding device function, clinic follow-up scheduling and device home monitoring
- Enrolls new patients and transfers into appropriate remote monitoring site
- Manages clerical tasks associated with device clinic functioning
- Schedule patients for appropriate clinic, remote, and provider appointments as needed
- Change, cancel, and enter new orders into Epic as needed
- Appropriate documentation in Epic of patient communication and follow-up
- Completes encounter and ensures correct billing and coding of device checks
- Identifies opportunities to enhance workflows in collaboration with clinic leadership
- Develop operating policies and procedures
- Other tasks as needed to support the team and exceptional patient care Not Available
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Spartanburg Regional Healthcare System