CAPS Senior QA Analyst

Job Overview:

Pay Range: $49.00hr - $54.00hr

Requirement/Must Have:

• Minimum of 5+ years of experience in Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis roles supporting enterprise systems.
• Minimum of 3+ years of experience in test automation, including automation strategy development and transitioning manual testing processes into automated solutions.
• Strong experience developing test strategies, test cases, test scripts, and executing functional, regression, integration, end-to-end, and UAT testing.
• Demonstrated experience analyzing business and functional requirements, developing use cases, and translating business needs into testable scenarios.
• Experience in performing data quality validation, data reconciliation, and testing across enterprise applications, interfaces, and reporting solutions.
• Hands-on experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms.
• Hands-on experience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies.
• Experience working with Microsoft reporting and analytics tools including Power BI and/or Microsoft Fabric.
• Proven ability to work independently as a senior-level individual contributor while effectively collaborating with business users, internal teams, external partners, and vendors in a cross-functional environment.
• Ability to travel to the local office for the first and possibly second day at start to receive equipment and training.
• Must reside in Atlanta, GA.

Responsibilities:

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering, solution validation, and testing readiness.
• Collaborate with business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements.
• Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs.
• Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives, operational priorities, regulatory requirements, and project timelines.
• Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage.
• Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities.
• Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, business validation, and release readiness support.
• Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall quality coverage, and reduce duplicate testing efforts between SIT and UAT processes.
• Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks, deliverables, and implementation of readiness activities.
• Facilitate requirements walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives.
• Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools.
• Track, analyze, and communicate testing metrics, execution progress, defect trends, test coverage, quality risks, and UAT results to leadership, stakeholders, and project teams.
• Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business-process validation, and overall regression coverage across systems.
• Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes.
• Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional program administration activities as assigned.

Nice to Have:

• Experience working with data systems and automated business processes.
• Experience creating or using systems for automated testing.
• Experience organizing and analyzing data to inform decision making.
• Knowledge of integrated eligibility systems.
• Knowledge of system development and configuration.
• Advanced skills in Excel and other Microsoft Office applications.
• Experience with Agile/Scrum methodologies.
• Familiarity with data warehousing, ETL processes, or data pipelines.

Skills:

• Quality Assurance (QA).
• User Acceptance Testing (UAT).
• Business Analysis.
• Test Automation Strategy.
• Selenium.
• Playwright.
• Cypress.
• TestComplete.
• Power Automate.
• UFT.
• Jira.
• Azure DevOps.
• Smartsheet.
• Power BI.
• Microsoft Fabric.
• Regression Testing.
• Defect Management.
• SQL/Data Validation.
• Angular.
• .NET.
• Relational Databases.

Qualification And Education:

• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Mathematics, or related field; or equivalent combination of education and experience.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to sit, stand, and walk intermittently.
• Ability to speak clearly and hear at a normal conversational level.
• Ability to maintain visual acuity for data analysis and computer work.
• Ability to perform full range of hand and finger motion for data entry.