Cape Fear Auto Care is not just another repair shop. We are building a premium, all-makes-and-models automotive repair business inside a state-of-the-art dealership facility, and we are looking for the person who can help us launch it, staff it, manage it, and grow it.
Responsibilities
- Help launch and build Cape Fear Auto Care from the ground up
- Recruit, interview, and help hire qualified automotive technicians
- Lead and manage the technician team
- Oversee daily shop workflow, scheduling, repair orders, and productivity
- Communicate with customers throughout the repair process
- Prepare and explain service estimates and repair recommendations
- Ensure repairs are completed properly, efficiently, and to a high standard
- Maintain a clean, organized, professional, dealership-level facility
- Work with ownership to grow the business and create a premium customer experience
What We Are Looking For
- Automotive service, repair, or fixed operations experience
- Prior experience as a shop manager, service advisor, foreman, technician leader, or similar role
- Strong ability to recruit, lead, and motivate technicians
- Excellent customer communication and follow-up skills
- Understanding of repair estimates, labor times, parts, and shop workflow
- Professional, organized, and process-driven
- Comfortable working with all makes and models
- Entrepreneurial mindset with the desire to help build a new business
- High standards for quality, cleanliness, and customer satisfaction