Capabilities Sr. Analyst

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Your role at Clorox:

The Capabilities Sr. Analyst is responsible for maintaining accurate and sustainable system configurations across ERP and supporting platforms within the Customer Data Domain. This role translates business requirements, enterprise policies, and governance decisions into system configurations while ensuring customer and product pricing data is maintained in compliance with Sales and Enterprise Data standards.

The Analyst also supports process improvements, implementations, and cross-functional initiatives that enhance operational efficiency, data quality, and business performance. Success in this role requires strong analytical, project coordination, and continuous improvement skills.

In this role, you will:

Enterprise Data Execution and Stewardship

Execute customer, product, hierarchy, and other master data setup and maintenance activities within ERP and supporting systems.

Ensure data configurations accurately reflect approved policies, business rules, and governance standards.

Maintain data integrity across enterprise platforms and identify opportunities to improve data quality and consistency

Perform audits, validations, and reconciliation activities to proactively identify and resolve data issues.

Support governance controls related to data ownership, stewardship, and compliance.

Owner of current manual processes that support Policy execution in other systems (MAP, Unsaleables payments, DHL pricelists, Vendor/Customer contracts)

Business Rule Translation

Partner with Manager, team members and business stakeholders to understand policy changes and translate requirements into executable data configurations.

Support testing and validation activities related to policy, process, and system changes.

Document data requirements, business rules, and configuration standards.

Assist in evaluating the downstream impacts of policy and data changes on business operations.

Process improvement & Project Execution

Participate in initiatives focused on improving data governance, operational processes, and enterprise execution.

Independently manage assigned workstreams, milestones and deliverables related to process enhancements and system changes.

Coordinate activities across business, technology, and operational stakeholders to support successful implementation of new capabilities.

Identify opportunities to reduce manual effort, improve controls and enhance user experience with data use and/or data requests.

Support implementation of new ways of working, governance frameworks, and operating model improvements.

Issue Resolution & Operational Support

Investigate data-related issues and determine root causes.

Coordinate resolution efforts with business partners, system owners, and technology teams.

Escalate systemic issues and recommend sustainable corrective actions.

Monitor recurring exceptions and identify opportunities to improve process and controls.

Governance & Continuous Improvement

Support enterprise data governance initiatives and stewardship activities.

Contribute to development of standards, procedures, and documentation.

Participate in governance forums and provide recommendations based on operational insights.

Assist in developing metrics and reporting related to data quality, process performance, and governance effectiveness.

Success Measures

• Data quality and accuracy
• Timeliness of data setup and maintenance
• First-pass accuracy of configurations
• Reduction in manual exceptions and rework
• Successful delivery of assigned improvement initiatives
• Stakeholder satisfaction
• Compliance with governance standards and controls
• Contribution to process simplification and operational efficiency.

#LI-Hybrid

What we look for:

Years and Type of Experience:

• Minimum 5 years' experience in Sales or Supply Chain
• Minimum 2 years' experience with Desktop office & ERP applications
• Experience or strong familiarity with Master Data (e.g. customer structure in S4 & boundary applications, data requirements based on account groups, Sales Areas and the associated data requirements for various customer types).
• Experience with or working knowledge of Customer, Sales relationships and related policies and business requirements.
• Operations planning experience
• Project management experience
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Desirable:

Strong critical thinking and decision-making skills that enable the utilization and understanding of documentation provided with the new customer request along with other customer reference materials. Ability to accurately determine system data structure needed to support all transactional processing and reporting needs.

Skills and Abilities

• Minimum:
• Strong project leadership skills and ability to effectively influence
• Strong communication, written and verbal skills
• Analytical and decision-making
• Planning and organization
• Adaptability/Flexibility
• Strong understanding of SAP S4 data structure
• Teamwork skills
• Desirable:
• Broad understanding of end-to-end supply chain

Workplace type:

Hybrid/Dynamic

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

-Zone A: $90,900 - $170,100

-Zone B: $83,400 - $155,900

-Zone C: $75,800 - $141,700

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.