Cancer Support Services Lead Office Coordinator

Do you want to join an organization that invests in you as a(an) Cancer Support Services Lead Office Coordinator? At Centerpoint Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

What you will do in this role

• Under direct supervision of the Oncology Director, this individual has coordination of the front office and back office staff, including schedulers and their daily activities.
• This individual will be the point-of-contact for all physician offices referring patients to the Cancer Center for Medical or Radiation Oncology; contacting the patient and scheduling the appointment, obtaining medical records prior to patient appointment and compiling all information into the new patient medical record. 
• Position coordinates all outgoing consults and referrals.
• This individual will be the main point of contact for the Sarah Cannon facilities at LSMC and LRHC for new patient referrals.
• This individual will coordinate High Risk patients and Genetic Counseling appointments for CTMC and LSMC.
• Position coordinates with physicians, practice managers, puts together physician call schedule, physician CMEs, and physician vacation schedules. Position is the liaison between over-arching practice manager and clinic. Including assist with provider PTO, call schedule, and other duties as assigned.
• Position will coordinate scheduling functions for established medical and radiation oncology patients for follow ups, labs, chemotherapy, genetic counselors, financial/nurse navigator, as well as outside physician consultations and testing, i.e. PET/CT/MRI, etc.
• Position will coordinate reviews for any pre-testing preparation with pts, faxes appropriate documentation and/or orders etc. to receiving department or facility.
• Position will coordinate obtaining precertification or preauthorization as required by insurance companies.
• Properly documents in Mosaiq any pertinent information into Mosaiq, i.e. appt notes or precept numbers. etc.
• Notifies nursing staff, PAS and medical records of same day and next day add ones.
• Checks communication devices regularly (voice mail, email, qcl) as to provide timely responses daily

What qualifications you will need

• College-level coursework preferred
• Minimum 2 years of healthcare office experience required.
• Excellent oral/communication and interpersonal skills required. Demonstrates flexibility to handle multiple tasks with high degree of accuracy and control of detail.
• Computer skills required.
  

Benefits

Centerpoint Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Centerpoint Medical Center is a 285+ bed hospital featuring state-of-the-art equipment and technology. Our hospital offers some of the latest clinical services available to patients. We remain focused on providing compa­ssionate care and top-notch customer service for our patients. We offer many features for visitors, including sleeper chairs in patient rooms, comfortable waiting areas, and wireless internet access. We are a Level II Trauma Center with 24/7 emergency services and an accredited Chest Pain Center. Our Orthopedic Services include Total Joints and Sports Medicine. We are an accredited Cancer Program and Breast Center. We provide Women’s Services, a Level III Neonatal Intensive Care Unit, and a Stroke Center. Our Outpatient Services include a Surgery Center, Advanced Wound Care Center, Pain Center, Sleep Disorder Center, Imaging, and Rehab. We are part of HCA Midwest Health, a network of hospitals in Kansas City and surrounding areas.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Cancer Support Services Lead Office Coordinator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.