Department:

Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

1) A resume/CV; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

3) Transcripts

Starting salary will be commensurate with skills, education, and experience.

For additional information please contact:

Johana Hernandez

Johana.Hernandez@osucascades.edu

Job Summary:

Oregon State University-Cascades is seeking aCampus Visit Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position.

This position is located in Bend, Oregon.

The Campus Visit Coordinator provides the first point of contact for prospective students and family members visiting the OSU-Cascades campus in Bend. This position runs the daily operations of the Office of Admissions Welcome Center and supervises the admissions tour ambassador team. This position will be required to interface extensively with prospective students both on and off campus. The Campus Visit Coordinator shall be able to explain OSU policies, admissions application and process, financial aid and scholarship application guidelines to prospective students, while identifying systemic barriers faced by students and working with the Director and Assistant Director of Admissions for resolution. The incumbent provides a broad source of information regarding OSU admissions, the transfer process, and student support services for students who intend to eventually enroll at OSU-Cascades.
 

This position manages the daily operations of the campus Welcome Center. This includes overseeing visit coordination for small and large groups, leading the planning and execution for on campus preview days and admitted student events, and managing incoming phone, text and email communication with prospective students. The Campus Visit Coordinator serves as supervisor of 5-10 student tour ambassadors in the Welcome Center’s daily operation while hosting a robust,

welcoming and recruitment focused campus visit experience. The OSU-Cascades campus tour functions as a vital tool in the obtainment of various institutional goals.
 

Additionally, this position may manage a recruitment territory to support enrollment growth at OSU-Cascades and OSU in Corvallis. This may include regular outreach and follow-up with prospective students and up to one week of recruitment travel a year. The individual may be responsible for assisting students in assigned territory with navigating the application process, answering questions and assisting with enrollment steps. This position will also help coordinate new student onboarding (orientation) at OSU-Cascades. This will include collaborating with Enrollment Services, Academic Advising, Student Life and other campus partners to create and update content for virtual experiences and in-person event planning.

Key Responsibilities:

Qualifications:

Required Qualifications:

• Bachelor’s degree from a regionally accredited institution in a relevant discipline.
• Strong interpersonal skills that allow the person in the position to collaborate with a diverse population.
• One year professional or related volunteer experience including event planning. 2-3 years of relevant student work or volunteer experience may meet this requirement.
• One year of professional experience related to customer service, public speaking and/or public contact. 2-3 years of student experience may meet this requirement.
• Ability to communicate effectively verbally in front of small and large groups and to provide workshops, trainings and outreach programs.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Ability to think clearly under pressure and to work with individuals from various cultures, including the ability to handle difficult inter-personal situations with tact and diplomacy.
• Must be able to lift 50 pounds or more.
• Ability to travel and represent the University.

Preferred Qualifications:

• Bilingual in Spanish
• Experience managing or leading staff or volunteers
• Professional experience specific to OSU-Cascades/Oregon State University
• Experience working in undergraduate admissions/enrollment management
• University campus visit experience
• Experience working with Slate CRM
• Ability to be flexible and operate in a fast-paced and continuously changing environment.

Working Conditions/Schedule:

Salary Range:

$46,000 - $56,000

Anticipated Start Date:

Anticipated End Date:

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at

employee.relations@oregonstate.edu