Campus Ambassador

Job Summary

Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.

Job Duties

• Lead and provide exemplary campus tours to our guests (prospective students, families, and visitors to the College), both scheduled and unscheduled
• Maintain knowledge of campus updates, policies, and offerings
• Assist with event setup, check-in, and other guest services as needed
• Represent the college positively at admissions events
• Answer questions about academic programs, student life, and campus resources
• Share personal student experiences and campus information
• Take and distribute messages
• Assist with mailings
• Retrieve supplies when needed
• Taking the initiative to perform other duties for staff that may require assistance
• Perform other duties as assigned, which may include tasks such as data entry and maintaining Admissions records

Required Qualifications

• Must be a current CSS student
• Federal work study eligibility is required
• Excellent communication and interpersonal skills are essential
• Strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner is required
• Strong organizational, time management, and multi-tasking skills are required
• Able to work independently
• Job functions require sitting, standing, and walking during shift
• Professional attire and presence to represent the College to the public is required
• Ability to perform all of the above functions during an assigned workday without significant risk of injury
• Adhere to the Admissions Department Student Employment guidelines

Preferred Qualifications

• Experience with public speaking and customer service are helpful
• A positive, enthusiastic and authentic personality is a must

Special Instructions to Applicants

• There will be considerable training required for this position regarding campus tours
• Students may not start training until employee paperwork with Student Employment is complete