Highlights
Consumer Care Specialists also act as a platform for customers to give feedback about our products and help make improvements to products, packaging, and manuals. Consumer Care Specialists serve our customers with excellence by striving always to exceed expectations while providing technical support for our products.
Numbers & Facts
| Location | Oklahoma City, OK |
| Industry | Wholesale Trade/Import-Export |
| Company Size | 100 to 499 employees |
| Year Founded | 1975 |
| Website | https://www.byjasco.com |
Description
Jasco is looking for Consumer Care Specialists that want to go above and beyond for our customers!
The shift is 9:00 am-6:00 pm, Monday through Friday.
- Consumer Care Specialists serve our customers with excellence by striving always to exceed expectations while providing technical support for our products.
- In this role, you will handle customer phone calls and help troubleshoot problems, answer general questions, and resolve all other consumer issues.
- As a specialist, you will receive training on all Jasco's products; including things such as universal remotes, antennas, timers, and home automation devices.
- Consumer Care Specialists also act as a platform for customers to give feedback about our products and help make improvements to products, packaging, and manuals.
- A high school diploma or equivalent is required.
- A minimum of 1 year of previous customer service/call center experience is required.
- Fluent in Spanish is a plus
- Working knowledge of consumer electronics.
- Ability to use Microsoft Excel.
- Must be able to lift and carry products, chairs, returns, and office supplies as needed.
Jasco is an Equal Opportunity/Affirmative Action/E-Verify Employer.
About Company
As an industry leader in home electronics, Jasco aspires to improve people’s lives through partnerships that inspire change and help those in need. Every purchase helps charitable initiatives that change and save lives around the world.
Jasco designs and develops innovative products to simplify your life and connect your home. Jasco leads the market in lighting fixtures, lighting controls, consumer electronics, power protection and charging products. Jasco markets its products under some of the world’s most recognizable brand names and distributes them through virtually every major retailer. Jasco utilizes the power of every purchase to change lives and help those in need by donating 50% of net profits from Jasco's brands to causes that matter around the world. To learn more, visit www.byjasco.com and follow Jasco on Facebook, Twitter, Instagram, and the blog for more information. Jasco brands include Enbrighten, myTouchSmart, Jasco, Cordinate, UltraPro, Power Gear, EcoSurvivor, Projectables, Lights by Night, Titan, Uber.
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