Philadelphia Gas Works
Looking for a challenge and ready to power up your career?
Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Parental Leave - Free Parking – Wellness Programs – Onsite Gyms –Tuition Assistance- PSLF Eligible Employer-
The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.
Become part of the PGW Team!
Call Center Representative
The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules and regulations established by the Public Utility Commission.
Customer Service Representatives provide customer information related to billing, collection, and the tariff, etc., and also accept and process applications for gas service.
Our Telephone Call Center is open 24 hours a day - 7 days a week, as such, Customer Service Representatives are assigned to various shifts. Starting times for Customer Service Representatives vary according to shift assignment. The main hours of operation are 8:00 am to 6:00 pm Monday through Friday. Nights, weekends, and holidays could be required.
Responsibilities:Must also pass a pre-employment physical and screening for alcohol and illicit/illegal drugs prior to beginning work; and will be subject to random drug testing for the duration of employment as this is a safety sensitive position. This position is subject to Federal drug testing requirements which includes testing for substances including but not limited to marijuana
PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.
Location: Philadelphia, PA 19122
While we appreciate all responses, only those who are uniquely qualified will be contacted.
Since February 8, 1836, when the first employees of the newly formed Gas Works lit forty-six lights along Second Street, PGW has been serving the fine people of Philadelphia 24 hours a day, 365 days a year.
Today PGW is the largest municipally owned gas utility in the country. We manage and maintain a system of over 6,000 miles of gas mains and service pipes that deliver an annual 78 billion cubic feet of safe, reliable natural gas to our 500,000 customers each year.
Make Your Move to PGW
At PGW, we take pride in being part of the solution for America’s future, burning the cleanest fossil fuel available, reducing pollution and keeping jobs, business and energy resources here in America. Join us and be a part of an award-winning team:
Your Job, Your Benefits
PGW employees can choose from a variety of benefit plans to best meet their individual needs. We offer packages from Independence Blue Cross Personal Choice, Aetna and Keystone HMO, as well as prescription and dental plans.
Comprehensive Benefits Programs
These are just a few of the extra benefits you can enjoy as a valued PGW employee: