Call Center Representative

New England ENT & Facial Plastic Surgery

  • North Andover, MA
  • 20 days ago
  • Full-time

Highlights

Use questioning and listening skills that support effective telephone communication. and relaying clinical messages to appropriate provider.

Numbers & Facts

LocationNorth Andover, MA
Job TypeFull-time

Description


Provide quality customer service and support


Use questioning and listening skills that support effective telephone communication


Record accurate message information re: scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.


Understanding of medical terminology and ability to use EMR


Bilingual skills (Spanish) strongly preferred.


Schedule


Full Time, Monday- Friday, no weekends


Benefits


Paid Time Off


Health Insurance


Flexible Spending account


401(k)


Job Type: Full and Part Time

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