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Call Center Representative

Mindlance

  • Bronx, NY
  • Today
  • $33 Per Hour
  • Temporary
  • Contractor

Highlights

Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook. Job Summary: Customer Service Professional who handles incoming and/or outgoing calls.
Mindlance

Numbers & Facts

LocationBronx, NY
Job TypeTemporary, Contractor
Salary$33 Per Hour
Company Size1001 - 5000
Year Founded1999
HeadquartersUnion, NJ, US
Websitehttps://mindlance.com/

Description

Job Title:               Call Center Representative (Onsite, Bilingual)

Department:      CORPORATE PAYROLL OPERATION

Location:              Bronx NY, 10461

Duration:              2 Months contract (Possibilities of extension)

Schedule:            8:00 AM-4:00 PM M-F

 

1 yr of Call Center AND PAYROLL Timekeeping experience in call center environment required 

Experience in a Hospital setting

Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook

 

Job Summary:

Customer Service Professional who handles incoming and/or outgoing calls.

Job Responsibilities

Job Responsibilities:

-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

-Other assignment as necessary.

-Extensive phone experience and computer literate.

 

Qualifications

Required Skills & Experience:

-Two (2) years of experience and Bilingual (Spanish or any).

-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.

-Active listening providing full attention to callers to understand their concerns and needs.

-Effective problem-solving to analyze a situation, identify core issue and find effective solution.

 

Education:           

Required Education: -High School Diploma or general education degree (GED).

Skills

  • Call Centers
  • Microsoft Excel
  • Telephone Skills
  • Microsoft Outlook
  • Microsoft Word
  • PAYROLL

About Company

 

About Mindlance:
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

 

Mindful of the opportunity gap, we provide balanced solutions for employers and job seekers. We empower job seekers with opportunities to advance their careers and enhance their skills while elevating recruitment standards and fostering a more mindful, balanced workplace.

 

EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

 

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