Handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs, report generation, following through on customer inquiries .
Numbers & Facts
Location
Silver Spring, MD
Description
Call center Rep needs 2+ years experience
REQUIRES:
Call center
Customer service
Inbound/outbound calls
High school diploma
Data entry
DUTIES:
Answers phones
Takes new orders
Takes redo
Answers Technical Questions
Price Quotes
Researching frame mix ups
Searching for Lost frame
Tracking lost shipments Consolidated and UPS
Handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs, report generation, following through on customer inquiries