Call Center

Remote Call Center Representative

Hybrid Training Fully Remote $18–$20/hour Full-Time | Monday–Friday | 8:00 AM–4:30 PM

A Women's Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing women's health team.

This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.

Job Duties:

• Manage a high volume of incoming patient calls with professionalism and empathy• Respond to patient emails and Klara messages promptly• Support scheduling and patient inquiries• Assist with fax management and documentation• Collaborate with internal teams regarding insurance and patient questions• Deliver an exceptional patient experience every day

Qualifications:

• Experience in a call center, medical office, or customer service environment preferred• Familiarity with healthcare systems such as ModMed/EMA preferred• Experience with Availity, Cigna, and UHC portals a plus• Strong communication and multitasking skills• Self-motivated with the ability to work independently from home• Reliable high-speed internet and dedicated workspace

Why Join Us?

• Fully remote after training• Supportive healthcare team environment• Consistent weekday schedule• Meaningful work helping patients every day

If qualified, email UPDATED resume to Ellen.Watson@averypartners.com