Call Center Representative (211 Contact Center Information and referral) - 3rd Shift Hybrid United Way of Connecticut Inc
Rocky Hill, CT10 days ago
| Location | East Hartford, Connecticut |
| Website | https://www.globalchannelmanagement.com/ |
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
6 months minimum experience in call center/dispatcher experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.