Highlights
Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.
Numbers & Facts
| Location | Garden City, NY |
| Industry | Healthcare Services |
| Salary | $17–$20 Per Hour |
| Company Size | 500 to 999 employees |
| Website | https://www.usph.com/ |
Description
Company Description
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
Schedule: Monday-Friday 9am-530pm
- Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications.
- Route escalated calls to the appropriate department and personnel.
- Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
- Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Answer a high volume of calls
Qualifications
- High School Diploma or equivalent
- Strong customer service skills; ability to diffuse client frustrations
- Excellent interpersonal and communication skills
- Ability to use logic and problem-solving skills to resolve issues
- Ability to work independently under tight deadlines in a rapidly changing environment
- Excellent time management and organizational skills
Additional Information
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.
About Company
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.