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Call Center - BDC Receptionist

Honda and Toyota of Seattle

  • Seattle, Washington
  • 18 days ago
  • $23–$24

Highlights

Essential Duties include the following: Answers incoming Service Department phone calls and takes initial information from the caller. Assists service customers during the morning and evening service rush whenever possible.

Numbers & Facts

LocationSeattle, Washington
Salary$23–$24

Description

Honda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants.

Position: Dealership BDC/Call Center Support Specialist (Full Time Position).

Schedule: Wednesday - Friday 7am-6pm, Saturday 7am-5pm.

Essential Duties include the following:
  • Answers incoming Service Department phone calls and takes initial information from the caller.
  • Communicate with callers and visitors in a professional, friendly, and efficient manner.
  • Confirm strategic questions to best determine the customer’s needs.
  • Obtain and update basic vehicle information during each call.
  • Assigns a service appointment time and relates information to customers.
  • Communicate messages to the appropriate parties in a timely manner.
  • Assists service customers during the morning and evening service rush whenever possible.
  • Assists with clerical duties as requested.
  • Maintains a professional appearance and exhibits a high degree of professionalism.
  • Make outbound phone calls with the goal of selling a service appointment.
  • Other duties may be assigned.

Benefits:
  • Health/dental/disability is available after 60 days for full-time employees.
  • We also provide paid vacation after 1 year.
  • 401k.
  • 401k company match program.
  • Paid sick leave.
  • We offer and encourage a career path in all departments.

Salary: $23.00-$24.00 per hour.

Must submit a resume for consideration.

Honda and Toyota of Seattle is an Equal Opportunity Employer.

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