Ability to identify where work is needed and then take the initiative to complete all open job tasks without being told prior. Familiar with internet functions-posting files, linking websites/files, downloading data, etc.
Numbers & Facts
Location
Buena Park, CA
Description
ESSENTIAL FUNCTIONS:
Answers incoming phones.
Creates incidents in Syteline with routing calls and incidents to the appropriate department.
Other duties related to the department and assigned by department management.
NON-ESSENTIAL FUNCTIONS:
Act as a backup for the other call center attendants.
REPORTING RELATIONSHIP:
Regional Service Division Manager
National Service General Manager
SUBORDINATE STAFF:
None
KNOWLEDGE:
Able to collect, arrange, and analyze data.
Able to prioritize job duties.
Problem solving expertise is a must.
SKILLS:
Proficient in Microsoft Office (Word, Excel, Google Docs)
Familiar with internet functions-posting files, linking websites/files, downloading data, etc.
Excellent written and oral communication skills
SCHEDULE:
Onsite. No remote option.
Monday to Friday
8:00 AM to 5:00 PM
PAY:
$20.00 starting pay rate through agency
TRAVEL:
Minimal.
MENTAL ABILITIES:
Ability to work harmoniously with others.
Ability to accept and follow instructions.
Ability to maintain a positive attitude.
Ability to identify where work is needed and then take the initiative to complete all open job tasks without being told prior.