Calibration Service Technician

Our client, a Global provider of electronic design and test solutions company, is looking for a Calibration Service Technician for their Roseville, CA location.

Responsibilities:

• Perform hardware and software troubleshooting, testing, and support activities
• Analyze issues, identify root causes, and assist in implementing corrective actions
• Support calibration and service processes for customer units
• Partner closely with service engineers, field teams, and support staff to ensure timely resolution
• Contribute to continuous improvement of service delivery, quality, and customer satisfaction
• This position is critical to sustaining service capacity and supporting customer commitments in a fast paced, high technology environment.
• This role is responsible for the calibration, adjustment, and repair of high end test and measurement equipment in a service center environment.
• Perform calibration, adjustment, and repair of Test, Measurement, and Diagnostic Equipment in accordance with established procedures.
• Troubleshoot and resolve technical problems of limited to moderate scope and complexity; appropriately escalate more complex issues to senior technicians or engineering support.
• Execute customer service assignments with clearly defined objectives, including work that may be repetitive in nature.
• Within assigned areas of expertise, analyze issues, identify root causes, and support the development and implementation of corrective actions.
• Support both internal operations and external customer requirements through effective communication and technical execution.
• Contribute consistently to team and service center delivery goals, including throughput, quality, and cycle time.
• Adhere to established production, calibration, and repair processes, and meet defined productivity and quality targets.
• Maintain high workmanship standards and deliver work in accordance with commitments and service expectations.
• Ensure compliance with ESD controls, connector care requirements, Service Notes, and quality programs to minimize rework and re repair.
• Demonstrate effective time management, multitasking, and responsible use of tools, equipment, and assigned resources.
• Actively support continuous improvement efforts that enhance service quality, reliability, and customer satisfaction.

Requirements:

• This position requires relevant education, specialized training or certification, and/or applicable military technical experience.
• Four (4) or more years of related experience in the calibration and repair of electronic test and measurement equipment is preferred.
• Demonstrates strong electronic and mechanical aptitude.
• Exercises sound judgment in the use of time, tools, and assigned resources; effectively multitasks and maximizes the use of existing assets while adhering to established practices (including connector care, ESD, and ETE requirements).
• Maintains high workmanship standards and consistently delivers on commitments; promotes ESD compliance, Service Note adherence, and quality programs that support high quality service and minimize re repair.
• Communicates effectively with internal and external customers, both verbally and in writing; initiates customer interaction as appropriate and escalates issues through proper channels when necessary.
• Demonstrates strong organizational and time management skills.
• Exhibits the ability to build and maintain professional working relationships with a diverse group of stakeholders.
• Adheres to the highest standards of business ethics and professional conduct.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities