Job Description:
- Client supports customers at the forefront of electronic design, test, manufacturing, and optimization, enabling innovation across wireless communications, automotive, aerospace, defense, semiconductor, and emerging technologies.
- Through trusted solutions and technical expertise, client helps customers accelerate discovery and deliver reliable results worldwide.
- In this on‐site contract role at the Roseville Service Center, you will support both internal operations and external customers by providing hands-on technical assistance for a wide range of client instruments. You will play a key role in maintaining service quality through effective communication, technical problem solving, and disciplined execution.
- We are looking to add a Calibration & Repair Service Technician to our team. This role is responsible for the calibration, adjustment, and repair of high-end test and measurement equipment in a service center environment.
The selected individual will be responsible for the following:
- Perform calibration, adjustment, and repair of Test, Measurement, and Diagnostic Equipment in accordance with established procedures.
- Troubleshoot and resolve technical problems of limited to moderate scope and complexity; appropriately escalate more complex issues to senior technicians or engineering support.
- Execute customer service assignments with clearly defined objectives, including work that may be repetitive in nature.
- Within assigned areas of expertise, analyze issues, identify root causes, and support the development and implementation of corrective actions.
- Support both internal operations and external customer requirements through effective communication and technical execution.
- Contribute consistently to team and service center delivery goals, including throughput, quality, and cycle time.
- Adhere to established production, calibration, and repair processes, and meet defined productivity and quality targets.
- Maintain high workmanship standards and deliver work in accordance with commitments and service expectations.
- Ensure compliance with ESD controls, connector care requirements, Service Notes, and quality programs to minimize rework and re‐repair.
- Demonstrate effective time management, multitasking, and responsible use of tools, equipment, and assigned resources.
- Actively support continuous improvement efforts that enhance service quality, reliability, and customer satisfaction.
Skills & Qualifications:
- This position requires relevant education, specialized training or certification, and/or applicable military technical experience.
- Demonstrated experience in the calibration and repair of signal generators, including equipment with frequency ranges up to 67 GHz.
- Four (4) or more years of related experience in the calibration and repair of electronic test and measurement equipment is preferred.
- Demonstrates strong electronic and mechanical aptitude.
- Exercises sound judgment in the use of time, tools, and assigned resources; effectively multitasks and maximizes the use of existing assets while adhering to established practices (including connector care, ESD, and ETE requirements).
- Maintains high workmanship standards and consistently delivers on commitments; promotes ESD compliance, Service Note adherence, and quality programs that support high quality service and minimize re‐repair.
- Communicates effectively with internal and external customers, both verbally and in writing; initiates customer interaction as appropriate and escalates issues through proper channels when necessary.
- Demonstrates strong organizational and time management skills.
- Exhibits the ability to build and maintain professional working relationships with a diverse group of stakeholders.
- Adheres to the highest standards of business ethics and professional conduct.