POSITION SUMMARY
Office Assistant duties and responsibilities include completing outreach phone calls and scheduling intakes for
successful engagement. Additionally, recording all attempts and moving clients to closed when unsuccessful at
engagement or services are declined.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Contact members and offer services utilizing provided script
Schedule intakes for successfully engaged members
Complete close out process for members who are unable to be reached or decline services
Complete OTF report of MIF members who have been outreached.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Proven experience as a back-office assistant, office assistant, or any other relevant administrative role
High proficiency in MS Excel
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Proficient at proofreading documents
Excellent written and verbal communication skills
Proficiency in MS Office