Cage Shift Manager

At Boot Hill Casino & Resort, we live The Maverick Way—bringing energy, integrity, and pride to every role. As a Cage Shift Manager, you’ll be the driving force behind smooth and accurate Cage operations during your shift, leading the team to deliver exceptional service while ensuring compliance with all gaming regulations.

Your role is key to maintaining operational integrity and fostering a positive, guest-focused atmosphere. Our success is built on a foundation of Core Values that guide how we serve our Guests, support our team, and contribute to our community.

Boot Hill Casino & Resort accomplishes these goals every day through our core values.

1. Build a diverse team of service-focused individuals
2. Provide consistent and outstanding guest service
3. Develop and create extraordinary entertainment experiences
4. Take pride in our clean and well-maintained facility
5. Support the communities in which we work and live
6. Celebrate our heritage
7. Be respectful, inclusive, and responsible in all we do

As a Cage Shift Manager, you embody these values by leading with accountability, fostering teamwork, and ensuring every Cage operation reflects our commitment to integrity and excellence. Your leadership helps keep our operations smooth and our Guests confident.

In this role, you will:

• Oversee all Cage operations and personnel during your assigned shift

• Enforce policies, procedures, and compliance with State Gaming Regulations, Title 31, Responsible Gambling Plan, and Voluntary Exclusion Program

• Lead, train, and develop Cage Team Members—conduct interviews, recommend hires, and evaluate performance in line with HR policies

• Verify cashier banks, cash turn-ins, cash payouts, and daily revenue accountability

• Prepare bank deposits and process customer transactions, including check cashing and safekeeping withdrawals

• Handle promotional transactions and actively promote Players Club memberships

• Resolve customer disputes promptly and professionally

• Support the safety and security of guests and employees on the casino floor

• Maintain strong knowledge of Internal Control Systems, Kansas Administrative Regulations, and marketing promotions/events

• Step in to cover cage positions as needed

• Perform other duties as assigned to support the team and operational success

Preferred Experience:

• Cashiering and banking experience

• Prior management or supervisory experience

Job Type:

• Full-Time
• Must be available to work weekends and holidays

Benefits:

• Competitive Pay

• Free Meals

• 401(k) Plan with Discretionary Match*

• Free Life, Dental & Vision Insurance*

• Health Insurance Packages

• Paid Time Off Program*

• Opportunities to Promote and Grow Within the Company

• Referral Bonus Program

*See HR for full details and description of Benefits available upon hire.

Must be able to obtain a Kansas Racing and Gaming License.