Highlights
The Cafe Supervisor is a hospitality driven leader responsible for elevating the daily dining experience and ensuring employees feel they are stepping into a world-class dining facility. This role oversees daytime cafeteria operations with a strong emphasis on cleanliness, service flow, and guest satisfaction.
Numbers & Facts
| Location | Austin, TX |
| Industry | Business Services - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1909 |
| Website | http://www.abm.com/ |
Description
Overview
The Cafe Supervisor is a hospitality driven leader responsible for elevating the daily dining experience and ensuring employees feel they are stepping into a world-class dining facility. This role oversees daytime cafeteria operations with a strong emphasis on cleanliness, service flow, and guest satisfaction.
Pay: $22
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
Responsibilities
- Maintain a polished, welcoming environment that reflects a high-end hospitality standard.
- Ensure tables are cleared, sanitized, and reset quickly so every guest has a clean place to enjoy their meal.
- Assign tasks and adjust staffing in real time to maintain seamless service during peak hours.
- Watch the floor with precision, anticipating needs and preventing bottlenecks.
- Direct cleaning staff to maintain a fast, efficient table-turnover rhythm.
- Maintain an approachable, service-oriented presence that reinforces a world-class dining atmosphere.
- Uphold strict sanitation standards to protect guest health and comfort.
- Identify training needs, skill gaps, and development opportunities; ensure team members receive appropriate training.
- Report safety hazards, equipment issues, and repair needs promptly to ensure a safe, fully functional dining environment.
Qualifications
- Minimum 3 years of experience in a high-traffic restaurant, cafeteria, or dining hall.
- Strong ability to multitask in a very fast-paced environment.
- Highly vigilant, with the ability to monitor table turnover.
- Sociable, approachable, and confident directing staff.
- High emotional intelligence.
- Experience with banquet-style service is a plus.
- Able to take direction and adapt quickly to changing needs.
- Bilingual (English/Spanish) preferred
About Company
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)