Administrative Skills, Budgeting, Continuous Improvement, Customer Experience, English Language, Food Services, Leadership, Mathematics, Retail, Sanitation, ServSafe Certification, Standard Operating Procedures (SOP), Strategic Planning
Full-time
Description
Title: Café Manager
Department: Retail
Reports to: Chicago Area Manager
Status: Full Time
Exempt: Exempt
POSITION SUMMARY
The Café Manager will provide leadership to deliver a remarkable experience for our customers and
co-workers as it relates to Colectivo Coffee's Mission and Values.
SPECIFIC RESPONSIBILITIES
- Deliver café's positive financial results in accordance to budget.
- Develop and maintain a culture of accountability and continuous improvement that adheres to
- Standard Operating Procedures (SOPs) and processes.
- Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
- Delegate specific responsibilities using Colectivo's Café Functional Architecture Model.
- Ensures the café's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments.
- Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
- Responsible for long-term, strategic planning of café.
- Perform other duties or projects as assigned.
Requirements
EDUCATION/QUALIFICATIONS
- College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.
REQUIREMENTS
- Proficient skill level for POS and computer programs.
- Knowledge of basic mathematics for business usage.
- Availability and flexibility for schedule that includes evenings, weekends and holidays.
- Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
- Ability to see, read and write in English.
- Reliable transportation to and from work.
- Minimum of 40 hours/week
- Have or be able to obtain a ServSafe Food Manager Certificate, City of Chicago Food Service
- Sanitation Certificate, ServSafe Allergen Certificate, and if applicable Basset Certificate
Salary Description
$60,000-$66,000C
Colectivo Coffee Roasters