Cafe Manager

Lucky Duck is the sister business to Hayward Restaurant a sweet little caf , wine shop, bakery, and culinary retail space in the heart of downtown Carlton.

We re looking for a Shop Manager to help lead the day-to-day life of Lucky Duck: someone who genuinely loves hospitality, notices the little things, enjoys working alongside a small team, and is excited to take ownership of making the shop feel warm, organized, beautiful, and well cared for.

This is a hands-on management position. You ll spend the majority of your time on the floor welcoming guests, making coffee, talking about wine and food, selling retail products, stocking shelves, supporting the team, and jumping in wherever the day needs you.

We re looking for someone who can see both the guest in front of them and the bigger picture of the shop around them.

Lead the day-to-day shop

• Act as the manager on duty during scheduled shifts
  

• Help keep caf and retail operations running smoothly
  

• Open and close the shop
  

• Provide warm, knowledgeable, thoughtful hospitality
  

• Help guests with coffee, wine, food, and retail purchases
  

• Keep the space clean, stocked, organized, and guest-ready throughout the day
  

• Handle everyday guest concerns and communicate larger issues to senior leadership
  

Support the team

• Work alongside and help direct our caf and retail employees
  

• Help train and onboard new team members
  

• Reinforce Lucky Duck s service standards and procedures
  

• Provide thoughtful day-to-day feedback and direction
  

• Help create a positive, collaborative, and professional workplace
  

• Keep communication flowing between the team and senior leadership
  

Keep the shop stocked + beautiful

• Monitor caf , retail, and operational supplies
  

• Help with routine ordering, receiving, stocking, pricing, and inventory
  

• Maintain thoughtful, tidy retail displays
  

• Keep an eye on the details music, lighting, cleanliness, organization, and the overall feel of the space
  

• Identify maintenance or repair needs before they become bigger problems
  

• Help with seasonal merchandising and displays
  

Help bring Lucky Duck happenings to life

• Assist with our pop-ups, markets, wine events, collaborations, and other special programming
  

• Help with event setup, service, guest experience, and breakdown
  

• Provide occasional on-site support for the Lucky Duck Airbnb when unexpected needs arise
  

You might be a great fit if you:

• Genuinely enjoy taking care of people
  

• Have hospitality, caf , restaurant, wine, or specialty retail experience
  

• Are comfortable leading a small team and taking ownership of a shift
  

• Are organized, observant, proactive, and good at following through
  

• Can move easily between helping a guest, restocking a shelf, making a coffee, and solving a small operational problem
  

• Communicate clearly and kindly
  

• Care about food, wine, beautiful things, and creating spaces people want to spend time in
  

• Don t mind rolling up your sleeves this is very much a working manager role
  

• Are comfortable working independently while also knowing when to ask for help
  

Experience with coffee, wine, specialty food, or retail is wonderful; previous expereince managing staff is a very big plus.

This is a full-time, fully on-site position in Carlton.

Weekend availability is required, along with occasional evenings for events and special programming. The schedule may shift somewhat seasonally as the business evolves.

Lucky Duck is currently closed Tuesdays and Wednesdays.

• $48,000- $55,000 annual salary, depending on experience
  

• Participation in tips and gratuities in accordance with Oregon law
  

• $300/month healthcare stipend after 90 days of employment
  

• Two weeks of paid holiday during our annual company closure, generally around the Christmas and New Year's holidays.
  

Lucky Duck is part cafe , part wine shop, part bakery, part larder and a place for the things we love.

We care deeply about thoughtful hospitality, good food and wine, small producers, beautiful and useful objects, and creating a place that feels genuinely welcoming to our community and visitors alike.

Lucky Duck is down the street from our sister business, Hayward Restaurant, and part of Hands Please Hospitality Group. Thisrole works closely with our broader hospitality team while taking ownership of the everyday rhythm of the shop.

If this sounds like your kind of place, we d love to hear from you.