CAD Application Lead PTC Creo

Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers. Planning/Project Management: Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others on projects, spends resources wisely and produces the desired results.

Summary:

• The CAD Application Lead PTC Creo, is the enterprise owner and hands on authority for PTC Creo within company's mechanical engineering environment. This role is responsible for enterprise wide configuration, administration, and day to day enablement of Creo, and for establishing and enforcing CAD standards, best practices, and consistent usage across the organization.
• This position requires deep, hands on experience using PTC Creo as a primary mechanical CAD tool and strong functional experience using Windchill PLM within an engineering environment and must be highly proficient in using Windchill as an engineer including managing CAD data, maintaining product structures, understanding lifecycle states, and executing standard release workflows in a PLM managed environment.
• This is an advanced mechanical CAD and product development experience. The CAD Application Lead operates in a customer facing engineering environment, providing mentoring, coaching, and just in time training to the engineering end users to improve design efficiency, CAD data quality, and standards adherence.

Essential Duties and Responsibilities:

This position encompasses five primary areas of responsibility:

• Enterprise Creo Application Management/Administration (Primary Focus)
• Mechanical engineering teams and sites. Act as the enterprise subject matter expert and owner for PTC Creo, with responsibility for how Creo is used across settings. parameters/attributes, model properties, naming conventions, configuration files, and launch scripts/environment.
• Own and maintain Creo configuration elements including start parts/templates, drawing formats, symbol libraries, of Creo usage configuration and standards.
• Coordinate version alignment, patching, and upgrade readiness with IT and external vendors while retaining ownership
• CAD Standards, Governance, and Best Practices Ensure consistent Creo behavior, performance optimization practices, and application stability.
• Define, document, and enforce enterprise Creo modeling and drawing standards.
• Establish best practices for parametric modeling, complex geometry, large assemblies, and drawing quality.
• Drive disciplined adoption of standards across engineering teams.
• PLM Knowledge & Engineering Business Process Mentoring
• Demonstrate strong functional proficiency using Windchill PLM from an engineering user perspective.
• Apply Windchill knowledge to ensure correct CAD data usage, revisions, lifecycle states, and release readiness as it relates to Creo and other CAD tools.
• Mentoring engineers with proper usage of CAD PLM workflows (e.g., check in/out, revisions, structures, metadata ( expectations).
• Partner with PLM and Engineering Systems stakeholders as a knowledgeable consumer of Windchill, not as a system administrator or configuration owner.
• Customer Facing User Enablement (Mentoring & Training).
• Serve as the escalation point for advanced Creo usage issues.
• Coach users on efficient, standards compliant practices and provide hands-on mentoring and ad-hoc training focused on Creo, with Windchill usage reinforced as part of standard engineering workflows.
• Develop standard work, job aid, and quick reference materials supporting CAD usage in a PLM managed environment.
• Facilitate internal enablement sessions to reinforce best practices and standard adoption.
• Cross Functional and Multi CAD Support
• Support engineering teams operating in a multi CAD environment.
• Partner with PLM and cross functional stakeholders to ensure consistent CAD PLM workflows and release readiness.
• Ensure CAD outputs meet downstream Manufacturing, Quality, and operational requirements.
• Participate in evaluation of CAD system enhancements and productivity improvements.
• Maintains awareness of the relevance and importance of activities and how each contributes to achieving quality objectives. Understands the importance of ensuring customer quality standards are met.
• Responsibilities may include the selection of special characteristics, setting quality objectives and related training, corrective and preventive actions, product design and development, capacity analysis, logistics information, customer scorecards, and customer portals.
• Prompt and regular attendance as scheduled.
• Works safely and without injury.
• Other duties may be assigned.

Education and Experience:

• Bachelor's degree from an accredited college or university required; Mechanical Engineering degree preferred.
• Minimum 8 years of progressive experience managing, administering, and supporting mechanical Creo CAD in a production engineering environment with demonstrated lead level responsibility.
• Advanced hands on experience using PTC Creo in a mechanical engineering environment, including complex modeling, large assemblies, drawings, and performance optimization.
• 3+ years of product development experience using PTC Creo, for product design from concept through release.
• Demonstrated enterprise wide experience installing, configuring, deploying, and administering PTC Creo.
• Demonstrated experience in a customer facing role providing application mentoring, coaching, and ad hoc training.
• Strong functional experience using Windchill PLM in an engineering environment, including:

1. Managing CAD data within PLM
2. Understanding product structures and lifecycle states
3. Executing standard engineering related workflows
4. Experience supporting a multi CAD environment (Siemens NX, CATIA, SolidWorks is beneficial)

• Hands-on experience managing and supporting enterprise CAD system implementations, with a solid understanding of related business processes and business user requirements.
• Strong analytical skills, excellent communication skills (written and oral).
• Ability to work with global, multinational, and remote teams in a matrix organization.
• Demonstrated ability to work effectively with all levels of staff, customers, and other department personnel.

Qualifications and Competencies:

• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Interpersonal skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism. Get along with a wide variety of people.
• Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, meets deadlines, and handles information flow.
• Execution: Getting the job done, problem solving, driving for results, exercising control; setting high goals, using measurements, and accountability; tenaciously working to meet or exceed goals; continuously improving themselves and the business.
• Planning/Project Management: Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others on projects, spends resources wisely and produces the desired results.