Buyer Success & Growth Specialist for a SaaS Company in the US (Home Based Full Time)

Virtual Coworker

  • St. Petersburg, St. Petersburg
  • 30+ days ago

    Highlights

    Manage community engagement and proactively identify opportunities to improve buyer experience and sales, thinking from the shopper's perspective. Monitor campaign performance and Sell-Through Rate (STR); identify and address campaigns at risk of underperforming.

    Numbers & Facts

    LocationSt. Petersburg, St. Petersburg

    Description

    • Provide client and buyer support via chat and email
    • Monitor campaign performance and Sell-Through Rate (STR); identify and address campaigns at risk of underperforming
    • Drive buyer activation, conversion, engagement, and retention through lifecycle initiatives
    • Manage community engagement and proactively identify opportunities to improve buyer experience and sales, thinking from the shopper's perspective
    • Develop and execute content, UGC, and campaign/promotion ideas — not just support existing ones
    • Review and verify campaign orders and ensure compliance
    • Maintain daily reports and analyze campaign performance data​


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