Busser I 13753 DDC - Glendale AZ
Job Description
Position Summary
Under direct supervision of Food & Beverage Supervisor Busser I set tables with clean linens and silverware and remove soiled dishes glassware and silverware from the tables. Secondary responsibilities include proper maintenance and cleaning of side stations floors furniture and restrooms perform other duties as assigned. Works efficiently in a team based environment and must follow all Title 4 Arizona liquor law and Tohono Oodham Gaming Enterprise TOGE alcohol training as well as all TOGE internal controls consistently.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities
• Responsible for efficient stocking of all items needed for service in the server side stations. • Responsible for training new team members. • Responsible for proper clearing of soiled plates glassware silverware and shell baskets to dish stations by running bus carts to kitchen to be emptied cleaned and returned to the side stations immediately. • Tends to guests responds to any additional requests and is knowledgeable of the service standards and properly followed. • Knowledge of the laws and regulations governing Food & Beverage. Ensures that all Tribal City State and Federal HealthFood Safety codes are upheld. • Responsible for maintaining a clean organized and sanitized work area all while following all TOGE tribal City State and Federal healthfood safety regulations and codes. • Maintains side stations including floors in a sanitary and organized manner. • Properly operates bus carts in a safe and sanitary manner when maneuvering through the kitchen area and dining room. • Properly clears dirty plates glasses silverware napkins food and beverage debris from tables chairs and bases. • Responsible for the cleanliness and sanitation of the entire work area. • Properly performs all opening running and closing Busser side work. • Properly clears all surfaces on tables within 5 minutes of guests departure. • Responsible for properly re-setting dining room tables in accordance with the tabletop standard. • Polishes silverware glassware and prepares for use. • Completes side work assigned by Food & Beverage Management. • Maintains good communication skills with team members and guests and maintains a positive and professional work environment. • Recognizes that each team member is a representative of the casino and is responsible for demonstrating courtesy respect and sensitivity to the needs of every person guests and team members. • Provides a positive dining experience for guests. • Performs any and all other duties as assigned including but not limited to the following seating guests bussing and setting tables and keeping the floor clear of debris. • Demonstrate Desert Diamond Casino On Brand" attitude towards team members & guest at all times. • Displays supports and reinforces Desert Diamond Casinos Spirit of Service Standards. • Travel between Desert Diamond Casino properties may be needed. • Maintains proper attendance in accordance with Casino policy. • Due to changes and modification in the job from time to time we require team members to be flexible and assume other responsibilities assigned by management as management sees the necessity some assignments may not be listed in this description at this time.
Job Requirements
Minimum Qualifications
Education and Experience
High School Diploma or GED preferred plus some experience in the restaurant kitchen or dining area field. Must be 18 years of age or older. No felony theft or stealing convictions. Must be able to successfully pass a pre-employment drugalcohol screen background investigation obtain and maintain a gaming license and to include the following
Knowledge Abilities Skills and Certifications
• Knowledge of dining and food maintenance operations. • Knowledge of food service. • Strong communication skills read and write clearly in basic English. • Knowledge in demonstrating outstanding guest service at all times. • Knowledge in servicing guests in a professional manner ability to maintain a professional appearance. • Knowledge of internal controls and commitment to follow consistently. • Ability to obtain a Food Handlers card. • Ability to obtain TIPS certification. • Ability to successfully pass Busser I Skill Set testing. • Ability to follow instructions and work in a stressful and busy environment.
Physical Demands
While performing the duties of this job the team member regularly is required to stand use hands to finger handle or feel reach with hands and arms and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit and stoop kneel crouch or crawl. The team member must regularly lift andor move up to 50 pounds.
Work Environment
Work is generally performed in kitchen areas banquet areas with exposure to heat cold fumes steam second-hand smoke and a high noise level. Evenings graveyards holidays andor weekend work are required. Extended hours and irregular shifts may be required.