Business Travel Sales Manager | Benefits Include: Paid Vacation, Medical, Dental, Vision, 401K, and MANY MORE!

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Business Travel Sales Manager | Benefits Include: Paid Vacation, Medical, Dental, Vision, 401K, and MANY MORE!

Hyatt Regency

Hyatt Regency Miami

US - FL - Miami

Sales

Department Head/Manager

Full-time

Yearly US Dollar (USD) pay basis

Req ID: MIA004333

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Summary

At Hyatt, we believe in the power of belonging, making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable.

At Hyatt, everyone's role matters. Opportunities are yours to shape, and your individuality is celebrated. Hospitality is more than just a job. It's a career for people who care.

Located in the heart of downtown Miami, Hyatt Regency Miami offers an exceptional location adjacent to the vibrant Brickell district. Our iconic property overlooks the Miami River and is steps from the Miami Riverwalk, Bayfront Park, Kaseya Center, the Port of Miami, and Brickell City Centre. Guests can also explore Miami's rich culture through nearby attractions such as Little Havana and the Phillip and Patricia Frost Museum of Science.

The Business Travel Sales Manager is responsible for driving transient corporate travel revenue through strategic account development, relationship management, and new business acquisition. This individual will manage a portfolio of corporate accounts, travel management companies (TMCs), airline crew business, and small group opportunities while identifying and securing new revenue streams.

The ideal candidate is a highly motivated sales professional with proven hotel sales experience, exceptional relationship-building skills, and the ability to thrive in a fast-paced environment.

Key responsibilities include but are not limited to:

Account Management & Airline Crew Business

• Serve as the primary point of contact for assigned corporate accounts and airline crew contracts, managing airline crew agreements, renewals, operational coordination, and service delivery to ensure client satisfaction and retention.

Business Development

• Identify, prospect, and secure new local and regional corporate accounts while developing strategic sales plans and building relationships with travel managers, corporate decision-makers, travel management companies (TMCs), and airline representatives to increase market share, transient room revenue, and overall account production.

Revenue Growth & Sales Strategy

• Analyze account production, market trends, and travel patterns to identify growth opportunities.
• Monitor performance against established revenue goals and provide accurate forecasting and pipeline reporting.
• Negotiate contracts and secure corporate transient business, airline crew agreements, and small group opportunities.

Site Visits & Client Engagement

• Coordinate and conduct customized hotel site inspections that showcase facilities, services, safety standards, and amenities to support account acquisition and retention.
• Represent the hotel at industry events, client meetings, trade shows, and networking opportunities.

Small Group Sales

• Generate and close small corporate group business, including executive meetings, training programs, project teams, and other business-related events, while partnering closely with Sales and Events teams to ensure seamless execution and client satisfaction.

Collaboration & Operations

• Collaborate with Revenue Management, Operations, Catering, and other departments while actively participating in sales strategy meetings, leadership meetings, and hotel events
• Adapt quickly to changing business demands, including airline crew schedule changes, last-minute accommodations, and operational adjustments.

If you're ready to take your sales career to the next level, apply today at careers.hyatt.com.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

Required

• Passion for delivering exceptional customer service and building meaningful client relationships.
• Excellent verbal, written, and presentation skills.
• Strong organizational skills with attention to detail and follow-through.
• Proficiency in Microsoft Office and general computer applications.
• Ability to work independently while contributing effectively in a team environment.

Preferred

• Minimum of 3 years of hotel sales experience, preferably within business travel or corporate sales.
• Experience managing airline crew business and corporate transient accounts.
• Completion of Hyatt Sales Training programs (PPS, PSN, PSS, Power Writing) or equivalent hospitality sales training.

Apply

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