Business Systems & Implementation Lead

Title: Business Systems & Implementation Lead

Location: 401 Las Colinas Blvd W Bldg A Irving, TX

Alternate Locations: Charlotte, NC, Chandler, AZ, Phoenix, AZ, West Des Moines, IA, Minneapolis, MN, Shoreview, MN

Duration: 12 months

Work Engagement: W2

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

We are seeking a highly organized Business Systems & Implementation Lead to support application-related initiatives, process improvement efforts, and operational execution within a complex business environment. This role serves as the bridge between business stakeholders and technology teams, translating business needs into actionable system requirements while coordinating development, testing, implementation, and change readiness activities.

The ideal candidate is a strong business analyst and operational coordinator who can create structure where it does not exist, independently manage multiple workstreams, and drive initiatives from concept through implementation without owning business decisions or technical development.

Responsibilities:

• Translate business needs into clear system requirements.

• Partner with developers and business stakeholders to deliver application enhancements.

• Coordinate projects through development, testing, implementation, and post-launch support.

• Manage backlogs, priorities, dependencies, risks, and action items.

• Lead User Acceptance Testing (UAT) planning, coordination, and follow-up activities.

• Develop procedures, process documentation, training materials, and stakeholder communications.

• Facilitate cross-functional meetings and ensure progress against commitments.

• Identify process improvement opportunities and implement scalable tracking and governance practices.

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• 5+ years of experience in business analysis, business operations, application delivery, process improvement, or related fields.

• Experience translating business requirements into functional solutions.

• Proven ability to coordinate work across business and technical teams.

• Experience supporting testing, implementation, and change management activities.

• Strong organizational, communication, and documentation skills.

• Ability to work independently and manage multiple priorities.

• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).

• Experience with Microsoft Power Platform (Power Apps, Power Automate, SharePoint). (preferred)

• Experience in risk, compliance, governance, audit, or other regulated environments.

• Experience managing backlogs, status reporting, decision logs, and operational tracking.

• Demonstrated success creating structure, processes, and templates in evolving environments.