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Business Systems and Integration Manager

CirrusLabs

Longmont, CO

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JOB DETAILS
SKILLS
Administrative Skills, Artificial Intelligence (AI), Business Architecture, Business Intelligence, Business Solutions, Business Support, Communication Skills, Computer Science, Cross-Functional, Customer Relationship Management (CRM), DOMO, Data Entry, Data Quality, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Finance, Hardware Configuration Management, Help Desk, Information Technology & Information Systems, Literacy, Microsoft Product Family, Middleware, Modeling Languages, Multiplatform/Cross-Platform, Multitasking, Network Administration/Management, Network Configuration Management, Onboarding, Operations Processes, Order to Cash, Order/Customer Fulfillment, Partner Sales, Physical Demands, Problem Solving Skills, Process Improvement, Procure to Pay/Purchase to Pay (P2P), Purchase Orders, Relational Databases (RDBMS), SQL (Structured Query Language), Sales Operations, Software Administration, Software as a Service (SaaS), Standard Operating Procedures (SOP), System Architecture, System Integration (SI), Systems Administration/Management, Systems Maintenance, Team Player, Technical Support, Technical Writing, Training/Teaching, User Account Administration, Willing to Travel, ZenDesk, eCommerce
LOCATION
Longmont, CO
POSTED
Today
Duties and Responsibilities
Enterprise Applications & System Integrations
  • Own and evolve client's business system architecture, including the development and maintenance of a 3-year systems roadmap.
  • Process Improvement: Partner with Sales, Operations and Finance to eliminate manual & inefficient processes and improve end-to-end workflows (Order-to-Cash, Procure-to-Pay).
  • System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.
  • Data Integrity: Proactively audit data synchronization between systems to ensure the ERP remains the system of record.
  • Core Application Administration: Oversee the configuration, maintenance and performance of the core business platforms.
AI & Workflow Automation
  • Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness.
  • AI Subject Matter Expertise: Act as the lead for Large Language Model usage, providing the training to help staff leverage AI for strategic thinking and improved efficiency.
  • AI Administration: Support the IT & Systems Manager in the governance and secure rollout of AI tools across the organization.
IT Infrastructure Support
  • Oversee the IT & Systems Specialist in the following areas, if needed:
    • Maintenance of productivity platforms (Google Workspace, Microsoft 365, RingCentral, Zendesk)
    • IT Helpdesk support, including software, hardware & network configuration & troubleshooting.
    • User account administration across multiple platforms.
    • Onboarding of new users and removal of IT access for departing users.
    • System implementations and upgrade projects.
Experience and Qualifications
Education
  • Bachelor's degree in Information Systems, Computer Science, or related field.
Experience
  • 5+ years in Business Systems Management in global, fast-paced, distributed environments.
  • Experience supporting & enhancing core business systems (ERP, E-commerce, BI, CRM), prioritizing an integration mindset over specific platforms.
  • Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment).
  • Systems fluency across multiple SaaS categories and practical experience using middleware tools for system integration.
  • Data literacy: Understanding of relational databases and basic SQL proficiency.
  • AI literacy: Practical experience implementing AI tools like Gemini to automate repetitive administrative or data-entry tasks.
  • Logical mapping experience, creating detailed data-flow diagrams and technical documentation for complex system integrations.
  • Experience working with 3rd party SaaS vendors.
Skills & Aptitudes
  • Strong communication and documentation skills with the ability to collaborate across all departments, and to create clear technical documentation and SOPs for both technical and non-technical users.
  • High level of organization, multitasking, and accountability.
  • Problem-solving mindset and ability to operate independently.
  • Ability to view the business as a series of connected workflows rather than just a collection of break/fix support tickets.
  • Service-oriented approach to supporting the business..
  • The ideal candidate is a hands-on builder capable of integrating cross-functional systems and deploying AI-driven workflows that fundamentally change how employees work.
Working Environment & Physical Demands
  • Based in our Longmont, Colorado office.
  • Office-based work with typical desk and computer tasks.
  • Hands-on work on occasion.
  • Occasional travel may be required.
Salary & Benefits
This is a full-time position based in our Longmont, CO office Monday-Thursday with Fridays remote eligible. The typical work hours for this job are between 8am-5pm, Monday through Friday.

About the Company

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CirrusLabs