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Business Systems and Integration Manager

CirrusLabs

  • Longmont, CO
  • 6 days ago

    Highlights

    AI & Workflow Automation Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness. System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.

    Numbers & Facts

    LocationLongmont, CO

    Description

    Duties and Responsibilities
    Enterprise Applications & System Integrations
    • Own and evolve client's business system architecture, including the development and maintenance of a 3-year systems roadmap.
    • Process Improvement: Partner with Sales, Operations and Finance to eliminate manual & inefficient processes and improve end-to-end workflows (Order-to-Cash, Procure-to-Pay).
    • System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.
    • Data Integrity: Proactively audit data synchronization between systems to ensure the ERP remains the system of record.
    • Core Application Administration: Oversee the configuration, maintenance and performance of the core business platforms.
    AI & Workflow Automation
    • Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness.
    • AI Subject Matter Expertise: Act as the lead for Large Language Model usage, providing the training to help staff leverage AI for strategic thinking and improved efficiency.
    • AI Administration: Support the IT & Systems Manager in the governance and secure rollout of AI tools across the organization.
    IT Infrastructure Support
    • Oversee the IT & Systems Specialist in the following areas, if needed:
      • Maintenance of productivity platforms (Google Workspace, Microsoft 365, RingCentral, Zendesk)
      • IT Helpdesk support, including software, hardware & network configuration & troubleshooting.
      • User account administration across multiple platforms.
      • Onboarding of new users and removal of IT access for departing users.
      • System implementations and upgrade projects.
    Experience and Qualifications
    Education
    • Bachelor's degree in Information Systems, Computer Science, or related field.
    Experience
    • 5+ years in Business Systems Management in global, fast-paced, distributed environments.
    • Experience supporting & enhancing core business systems (ERP, E-commerce, BI, CRM), prioritizing an integration mindset over specific platforms.
    • Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment).
    • Systems fluency across multiple SaaS categories and practical experience using middleware tools for system integration.
    • Data literacy: Understanding of relational databases and basic SQL proficiency.
    • AI literacy: Practical experience implementing AI tools like Gemini to automate repetitive administrative or data-entry tasks.
    • Logical mapping experience, creating detailed data-flow diagrams and technical documentation for complex system integrations.
    • Experience working with 3rd party SaaS vendors.
    Skills & Aptitudes
    • Strong communication and documentation skills with the ability to collaborate across all departments, and to create clear technical documentation and SOPs for both technical and non-technical users.
    • High level of organization, multitasking, and accountability.
    • Problem-solving mindset and ability to operate independently.
    • Ability to view the business as a series of connected workflows rather than just a collection of break/fix support tickets.
    • Service-oriented approach to supporting the business..
    • The ideal candidate is a hands-on builder capable of integrating cross-functional systems and deploying AI-driven workflows that fundamentally change how employees work.
    Working Environment & Physical Demands
    • Based in our Longmont, Colorado office.
    • Office-based work with typical desk and computer tasks.
    • Hands-on work on occasion.
    • Occasional travel may be required.
    Salary & Benefits
    This is a full-time position based in our Longmont, CO office Monday-Thursday with Fridays remote eligible. The typical work hours for this job are between 8am-5pm, Monday through Friday.

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