Highlights
Job Title: Business System Analyst. Location: Springfield, MA – 01111.
Numbers & Facts
| Location | Springfield, MA |
| Job Type | Contractor, Full-time |
| Salary | $65–$75 Per Hour |
| Company Size | 1001 - 5000 |
| Year Founded | 1999 |
| Headquarters | Union, NJ, US |
| Website | https://mindlance.com/ |
Description
- Job Title: Business System Analyst
- Location: Springfield, MA – 01111
- Duration: 12 months
- What is the schedule for this job? M- F 8 to 5
- Pay Range: $65 to 75/Hr.
Job Responsibilities
Job Title: Business System Analyst
Location: Springfield, MA – 01111
Duration: 12 months
What is the schedule for this job? M- F 8 to 5
Pay Range: $65 to 75/Hr.
The Opportunity:
- Client is seeking an experienced Business Analyst to join our Wellness program in Research & Development. In this role, you will partner with business stakeholders, product managers, architects, developers, quality engineers, and delivery leaders to define and deliver solutions that drive business value and improve customer experiences.
- The Business Analyst serves as the bridge between business and technology teams, helping define business objectives, analyze processes, elicit requirements, and ensure successful solution delivery. This role works independently on complex initiatives, drives alignment across multiple stakeholders, and plays a key role throughout business initiatives and software development lifecycle.
The Team:
- We are a collaborative Wellness team dedicated to delivering solutions that support Client’s commitment to helping people secure their future and protect the ones they love. We partner across business, product, technology, operations, and vendor organizations to enable strategic initiatives, operational excellence, and customer-focused innovation.
The Impact:
- Lead requirements elicitation, analysis, documentation, validation, and traceability activities for medium- to large-scale initiatives.
- Partner with stakeholders to understand business objectives, challenges, opportunities, success metrics, and operational impacts.
- Translate business needs into clear, actionable business requirements, functional requirements, user stories, and acceptance criteria.
- Analyze current-state and future-state business processes and identify opportunities to improve efficiency, reduce risk, and increase business value.
- Facilitate workshops, discovery sessions, backlog refinement sessions, stakeholder reviews, and requirements walkthroughs.
- Perform business, process, system, data, gap, and impact analysis to support solution design, prioritization, and delivery decisions.
- Collaborate with Product Managers, Scrum Teams, Solution Architects, business SMEs, vendors, and technology leaders to define scope and align delivery expectations.
- Support all phases of delivery, including planning, design, development, testing, implementation, and post-production support.
- Participate in test planning, user acceptance testing, defect triage, and solution validation to confirm business outcomes are met.
- Drive discussions, influence decisions, assess risks and impacts, and negotiate priorities across competing stakeholder needs.
- Guide and advise less-experienced Business Analysts and contribute to continuous improvement of business analysis practices.
Qualifications
Minimum Qualifications:
- Bachelor's degree or equivalent experience.
- 3+ years of Business Analyst, Business Systems Analyst, or related experience.
- Experience gathering, documenting, and managing business and system requirements.
- Experience producing requirements in BDD format.
- Experience developing and running SQL queries.
- Experience working in Agile environments using Scrum and/or Kanban methodologies.
- Experience creating user stories, acceptance criteria, process flows, use cases, and functional requirements documentation.
- Strong analytical, problem-solving, written communication, and verbal communication skills.
- Ability to manage multiple concurrent initiatives and priorities with limited direction.
- Experience collaborating with business stakeholders and technical teams to deliver technology solutions.
Preferred Qualifications:
- 5+ years of business analysis or business systems analysis experience.
- Experience supporting enterprise technology, digital product, or customer-facing technology initiatives.
- Knowledge of system integrations, APIs, data flows, databases, cloud-based platforms, and enterprise applications.
- Insurance, financial services, wealth management, benefits administration, wellness technology, or related domain experience.
- Experience with Jira, Confluence, SharePoint, Excel, PowerPoint, and related delivery lifecycle tools.
- Ability to lead through influence in a matrixed environment and build alignment across business and technology stakeholders.
- Continuous improvement mindset with comfort operating in ambiguity and driving action in complex environments.
- Experience mentoring analysts, improving requirements practices, or supporting team process improvement.
Skills:
- Requirements Elicitation & Management
- User Story & Acceptance Criteria Development
- Process Mapping & Optimization
- Business Process Analysis
- Stakeholder Facilitation
- Data & Systems Analysis
- Risk & Impact Assessment
- Solution Validation & UAT
- Agile Delivery
- Jira / Confluence Documentation
- Executive Communication
- Influence & Negotiation
Skills
- Requirements Elicitation
- Management User Story
- Acceptance Criteria Development Process Mapping
Benefits
Employee Referral Program, 401K, Medical, Dental, Vision
About Company
About Mindlance:
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.
Mindful of the opportunity gap, we provide balanced solutions for employers and job seekers. We empower job seekers with opportunities to advance their careers and enhance their skills while elevating recruitment standards and fostering a more mindful, balanced workplace.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
