Business Systems Analyst

Business Systems Analyst

Pay Rate: $43.00 - $53.00/hr
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Location: Santa Ana, CA 92707 - 100% onsite
Duration: 05/11/2026 – 08/28/2026-Temporary Leave Coverage.
Schedule: 40 hours/week

Position Overview

We are seeking a Business Systems Analyst to support the Strategic Analysis Group (SAG) on a leave coverage assignment. This role focuses on business analysis, business systems analysis, process improvement, reporting, and technology enablement initiatives.

The ideal candidate will collaborate with business users, SMEs, technology partners, product teams, and reporting/data teams to analyze business problems, gather requirements, document processes, and support implementation efforts.

This role helps translate business questions and use cases into practical deliverables including process maps, requirements documentation, user stories, testing materials, training documents, and stakeholder-ready summaries.

Key Responsibilities

• Perform business analysis and systems analysis activities supporting business improvement, reporting, data, and technology initiatives.
• Partner with stakeholders to understand business needs, scope, goals, processes, and desired outcomes.
• Support discovery sessions, interviews, research, stakeholder meetings, and current-state assessments.
• Gather, analyze, and document business, system, functional, non-functional, data, and technical requirements.
• Create current-state and future-state process maps, workflows, context diagrams, and change impact analyses.
• Develop and maintain documentation including:
  • Process maps
  • Use cases
  • User stories
  • Acceptance criteria
  • Requirements documentation
  • Technical specifications
  • Data dictionary entries
  • Stakeholder summaries
• Collaborate with technology, product, reporting, and data teams to ensure requirements are actionable, testable, and implementation-ready.
• Conduct data analysis and summarize findings to support recommendations and decision-making.
• Support solution delivery through testing, training documentation, implementation support, business readiness, and post-implementation validation.
• Assist with QA testing, UAT readiness, and business acceptance activities.
• Provide training and support to business users and partners as needed.
• Contribute to SAG standards, templates, and analysis best practices.
• Support business needs outside standard work hours when required.

Qualifications & Experience

Required Experience

• 2–4 years of directly related experience in Business Analysis, Business Systems Analysis, Process Improvement, Systems Analysis, Data/Reporting, or Transformation Support
• Ability to work under general supervision while independently completing assigned deliverables.

Preferred Industry Experience

Experience in one or more of the following industries is preferred:

• Title
• Escrow
• Real Estate
• Mortgage
• Financial Services
• Insurance
• Regulated Operations

Required Skills

• Business Analysis
• Business Systems Analysis
• Process Improvement
• Requirements Elicitation
• Requirements Documentation
• Business Requirements / Functional & Non-Functional Requirements
• User Stories & Acceptance Criteria
• Business Process Mapping & Workflow Analysis
• Context Diagrams & Process Redesign
• Data Analysis, Reporting Concepts, Metrics & KPIs
• Data Dictionaries & Relational Database Concepts
• Systems Analysis & Solution Delivery
• Testing, UAT Readiness & Implementation Support
• Stakeholder Communication & Presentation Skills
• Agile Practices
• Research & Problem Identification

Education

Bachelor’s degree in one of the following preferred:

• Business
• Business Management
• Information Systems
• Technology
• Related field

Equivalent work experience considered.

Preferred Certifications (Not Required)

• CBAP
• CCBA
• ECBA
• AAC
• Agile Certifications
• Process Improvement Certifications
• Data / Reporting Certifications

Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.