Business Systems Analyst

Conduct root-cause analysis, validate system functionality, support user acceptance, identify process improvements, and collaborate with business and technical teams to implement effective solutions. Experienced business systems analyst with expertise in requirements gathering, system configuration, testing, implementation, and process improvement.

Business Systems Analyst


Job Summary

Gather and translate business requirements into functional and technical requirements for enterprise application systems. Analyze, configure, and enhance systems to improve workflows, meet business needs, and optimize performance. Conduct root-cause analysis, validate system functionality, support user acceptance, identify process improvements, and collaborate with business and technical teams to implement effective solutions.

Responsibilities

• Gather, analyze, document, and interpret business requirements and system needs.
• Translate business requirements into functional and technical specifications.
• Configure applications using logic statements and develop effective solutions for business challenges.
• Analyze and enhance existing systems to improve workflows and support new business initiatives.
• Perform root-cause analysis, system audits, and process assessments to identify improvement opportunities.
• Serve as project lead for small- to medium-scale projects.
• Integrate data from multiple sources, maintain data accuracy and integrity, and update data as needed.
• Analyze data and trends to prepare reports, support decision-making, and recommend system changes.
• Develop test scripts, execute test plans, and maintain test cases for system validation and user acceptance testing.
• Prepare system requirements documents and technical specifications for enterprise applications.
• Support the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new and existing systems.
• Collaborate with internal departments, external customers, and leadership to achieve consensus on business requirements.
• Conduct training on new procedures, system modifications, and system releases.
• Assist with project and program design by evaluating current practices and defining scope, objectives, timelines, and resource requirements.
• Perform other duties as assigned.

Requirements

• Bachelor s degree in business, computer science, healthcare management, or a related field.
• Five years of health-related non-clerical experience in an insurance, managed care, healthcare, or technology organization may substitute for the degree.
• At least three years of business systems analysis experience with complex technology systems, or a related master s degree with at least one year of experience.
• In-depth knowledge of insurance technology systems, including claims processing, marketing, membership, enrollment, customer service, financial, and provider systems.

Skill

• Microsoft Office
• Structured Query Language (SQL)
• Query tools
• Business requirements elicitation
• Critical thinking and problem-solving
• Complex documentation interpretation
• Data and results interpretation
• Written and oral communication
• Interpersonal communication and relationship building
• Collaborative relationship management
• Multitasking and workload prioritization
• Decision-making
• Problem sensitivity

Summary Qualification

• Experienced business systems analyst with expertise in requirements gathering, system configuration, testing, implementation, and process improvement.
• Skilled in analyzing complex business and technology requirements and translating them into practical system solutions.
• Knowledgeable in insurance and healthcare technology systems and related operational processes.
• Experienced in data integration, reporting, system validation, documentation, and user acceptance testing.
• Effective collaborator with strong communication, analytical, organizational, and decision-making skills.

 

Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.