Spotlight Call: Monday, September 21 at 3pm est
Job Title: QA CQ System Administrator
Location: Hybrid (Local Candidates Only)
PRIMARY DUTIES AND RESPONSIBILITIES:
" Ability to understand the Compliance Quest (CQ) system architecture
" Ability to create users for CQ
" Manages system profiles and permission sets
" Configures CQ system
" Installs and manages updates within the system
" Delivers detailed systems requirements analysis and documentation. Participates in requirements meetings with business analysts, end users and others to break down product requirements into work categories and user interactions sufficiently detailed to meet the needs of the configurations and development teams.
" Documents system requirements, coordinating user stories for managing, planning and testing work, and capturing system design using user interface design documents, screen shots, interactions and other information. Helps create requirements documents, including use case, flow diagrams, detailed business rules and other information. Coordinates with user interaction specialists and others.
" Serves on systems development/upgrade/enhancement project teams as technical liaison between business clients, IT Infrastructure and the development group.
" Understands and translates business needs into technical configurations/detailed requirements that administrators/developers can use as guidelines for their configuration and/or programming work to tailor the development process to meet project needs.
" Communicates back to business clients about technical feasibility of requests and project plans and any modifications necessary, coordinating with project team to agree on course of action.
" Creates system workflow and application documentation as needed.
" Develops strong business relationships with assigned business and with other related departments and vendors to ensure successful systems and applications implementations.
EDUCATION:
" Bachelors degree or equivalent combination of education and experience required.
REQUIRED SKILLS AND ABILITIES:
" Computer-related aptitude required.
" General business knowledge required, including specific knowledge of business/products supported preferred.
" Excellent problem solving skills required.
" Excellent customer service and business relationship-building skills required.
" Project management skills required.
" Strong communication skills, both verbal and written, including ability to translate technical subject matter to non-technical audiences.
PHYSICAL DEMANDS:
" Extensive sitting, phone and computer use.
" Some travel may be required.
WORK ENVIRONMENT:
" General office environment.
" Normal office noise level, with occasional moderate noise.
LEVELING GUIDE:
" Gathers user requirements.
" Excellent general business knowledge, with in-depth understanding of business lines/products supported.
" Experience with queries, report writers and databases.
" Experience in agile development methodology and writing criteria.
" Typically 3+ years related experience.